Reservation Agent

3 weeks ago


Cheltenham, United Kingdom JUICE RECRUITMENT Full time

Juice Recruitment are delighted to be supporting their fantastic client based in the heart of Cheltenham in their search for Reservation Agents.

**Key Responsibilities**:

- Selling holidays and tours to suit customer requirements;
- Selling holiday insurance and other related products;
- Responding to customer enquiries efficiently and professionally;
- Accurately taking customer payments;
- Providing exceptional service to our customers along with looking for further sales opportunities;
- Logging all customer booking details onto the Company’s computerised booking system;
- Completing paperwork to be sent out to customers;
- Processing brochure requests;
- Maintaining up-to-date product and tour knowledge in order to provide excellent

**Experience and Requirements**:

- Previous customer service experience is essential
- Experience working in a hospitality environment is desirable but not essential
- A self motivated and positive attitude
- A team player

If you thrive in a customer service role we would love to hear from you

Monday - Friday with weekends

**Salary**: £19,055 per annum

**Job Types**: Full-time, Permanent

**Salary**: £19,055.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: One location


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