Education Centre Bookings Administrator

2 months ago


London, United Kingdom University College London Hospitals NHS Foundation Trust Full time

As a member of the Education Centre Team, your primary responsibility will be to ensure the Education Centre maintains a high standard of housekeeping.

Additionally, you will be responsible for efficiently processing room bookings and managing the Education Centre mailbox daily, showcasing exceptional customer service skills.

You will play a crucial role in supporting the Education Centre and Event Managers in organising a diverse range of events, including both virtual and face-to-face gatherings. Collaborating closely with the Events Manager, you will handle various administrative tasks for these courses and events.

To excel in this role, you should possess strong organisational, customer service and hospitality skills, enabling you to manage your workload effectively. You will also be required to provide trainers and event leads with all necessary information regarding the use of the Centre, assisting them in any way possible.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National Throat, Nose and Ear Hospital
- Eastman Dental Hospital
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospitals at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

At UCLH, we have a real ‘One Team’ ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

For more information regarding the main responsibilities of the role, please refer to the attached Job Description.


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