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Team Administrator for The Psychological Therapies
4 months ago
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
The Psychological Therapies Hub is a centrally managed service comprising of a team of friendly and welcoming professions including nurses, occupational therapists and psychologists.
Key qualities for successful **Team administrator** applicants are good general administrative and clerical skills; ability to work on own initiative and prioritise own workload; warm telephone skills with the ability to deal sensitively and confidentially with service users and the general public.
**Main duties of the job**
You will need to have experience in an office environment and the following skills and qualifications:
- A good ability to use Microsoft packages such as Word, Excel, Outlook.
- Experience of working as an administrator.
- Keyboard skills are fast and accurate.
- GCSE English Grade C or above or equivalent qualification.
- Excellent communication and interpersonal skills when dealing as first point of contact on the telephone and in written correspondence
- Effective handling of highly confidential information ensuring high level of discretion and accuracy at all times
- Excellent planning and organisational skills
**Person specification**
**Education and Qualifications**
**Essential criteria**
- Good standard of education 5 GCSE’s or equivalent qualification including English (Grade A-C) or equivalent
- Ability to use Microsoft office Excel; Word; Outlook or similar systems to a good standard
**Experience**
**Essential criteria**
- Experience of providing administration support to a team of staff
**Knowledge**
**Essential criteria**
- Demonstrable commitment and understanding of the importance of maintaining confidentiality at all times
**Skills**
**Essential criteria**
- Professional approach
- Excellent word processing skills including accurate and speedy typing.
**Job Types**: Full-time, Permanent
**Salary**: £21,730.00-£23,177.00 per year
**Benefits**:
- Employee discount
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Walsall, WS2 9XH: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you familiar with software packages including Microsoft Word, Excel and Outlook?
- Do you have excellent word processing skills including accurate and speedy typing, attention to detail?
**Education**:
- GCSE or equivalent (required)
**Experience**:
- providing administration support: 1 year (required)
Work Location: One location
Reference ID: 285-9185-MH