Customer Service Advisor
6 days ago
**Customer Service Advisor - Inbound**
Location: Crewe
**Salary**: £23,800 - £24,300
Hours: Monday to Friday (9am - 5pm)
** No weekends / No lates or shift work / Not a call centre / Great work-life balance **
Customer service is at the heart of everything our client does, and they always aim to deliver each one of their customers a personal experience with a warm, human touch. To help them achieve this, we are recruiting talent to join their customer services team, individuals who love helping others, enjoy problem-solving, and are ready to go the extra mile for their customers.
The role will involve working within a small team of 8 advisors, handling inbound calls from their prestigious client base while offering an exceptional service experience and upholding company values.
**Responsibilities will include -**
- First point of contact for customers
- Updating and maintaining the in-house systems
- Providing a great service to all customers
- Offerings ideas to improve on best practices
No experience is required and full training will be given.
**Job Types**: Full-time, Permanent
**Salary**: £23,800.00-£24,300.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Customer Service: 1 year (preferred)
Work Location: One location
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