Centre Sales

5 days ago


Newcastle upon Tyne, United Kingdom Parkdean Resorts Full time

Are you a passionate and driven sales team leader? Have you got proven experience in leading a successful team to outstanding achievement? If so, then we would like to speak with you about an exciting opportunity for a Holiday Sales Team Leader at Parkdean Resorts.

As a Holiday Sales Team leader you will lead and drive a team of Holiday Sales Advisors to deliver an amazing Holiday experience to our customers resulting in the achievement of Holiday bookings and conversion alongside productivity and service targets.

**The role**:

- In this role you will lead a team of up to 16 advisors, you will inspire a culture amongst this team which places the customer at the heart of everything they do
- You will be proactive in your approach, taking responsibility for managing the team’s performance to ensure all targets and KPIS are met and set clear and concise objectives around this
- You will be a supportive leader, coaching you team with constructive, open and structured feedback and also ensuring that development opportunities are recognised and supported.
- You will lead by example in your daily work ensuring the team are engaged and motivated, you will do this by continually celebrating success and creating exciting incentive schemes
- You will work as a key team player across the Contact Centre supporting all areas through regular floor walks and resolving customer care calls. You will work alongside all teams to ensure SLAs are adhered too
- You will use your exceptional customer service skills to deal with customer feedback and complaints ensuring that you are resilient when required and the end result is in line with the business and customer need
- You will ensure and maintain a recruitment plan making sure key roles are filled and have an effective succession plan in place. Any new team members must receive a quality induction allowing them to excel in their role.

At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day. We’re the people people, Parkdean people - we’re family, creating amazing memories together.

**What we live by & what we look for**:
Care | we care about our guests, our people and our communities.
Pace | we make great things happen, making the most of every minute.
Difference | we celebrate difference and encourage each other to be ourselves.
Belonging | we’re family, offering a home away from home where people feel safe.
Value | we value all.

**Parkdean perks**:

- Up to 50% discount on holidays for you
- 25% discount on holidays for friends & family
- 30% off food & drink
- Clear career pathways, with development & progression
- In house incentives & competitions


  • Centre Sales

    5 days ago


    Newcastle upon Tyne, United Kingdom Parkdean Resorts Full time

    As a Contact Centre trainer, you will be responsible for gauging the training needs of individuals and teams, onboarding new talent, preparing presentations and teaching materials, ensuring trainee safety, and conducting feedback surveys to assess the effectiveness of training modules. **The Role**: - Own the Contact Centre Academy Program to develop and...


  • Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

    **Salary potential**:£50,000 a year (OTE) uncapped** **Location**:Newcastle Call Centre of Excellence **Job type**:Full-time, 37.5 hours per week. Immediate start **Compensation** In this Verisure Call Centre Sales Advisor role, you will enjoy a guaranteed basic salary complemented by an uncapped commission scheme. Successful agents during the first...


  • Newcastle upon Tyne, United Kingdom Page Personnel Full time

    A new exciting Permanent Contact Centre Sales Advisor Position in Newcastle! - Working for a reputable business with excellent prospects! **About Our Client**: Page Personnel have just registered a new exciting Permanent Contact Centre Sales Advisor Position working for a reputable business within the Property Sector! No experience required full training...


  • Newcastle upon Tyne, United Kingdom Page Personnel Full time

    A new exciting Permanent Contact Centre Sales Advisor Position in York! - Working for a reputable business within the Property Sector! **About Our Client**: Page Personnel have just registered a new exciting Contact Centre Sales Advisor Position working for a reputable business within the Property Sector! No experience required full training would be...

  • Sales Assistant

    7 months ago


    Newcastle upon Tyne, United Kingdom Simply Sales Solutions Full time

    We are seeking a motivated and customer-oriented Sales Assistant to join our team. As a Sales Assistant, you will play a crucial role in providing exceptional customer service and supporting our sales team. This is an excellent opportunity for someone who is passionate about sales and wants to develop their skills in a dynamic and fast-paced environment. -...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom UK Education Centre Full time

    The UK Education Centre is seeking a highly motivated and organised individual to fill the position of Education and Sales Liaison. This part-time role involves providing comprehensive support to our sales team and customers, ensuring seamless communication and collaboration throughout the application process.The salary for this position is £11.44 per hour,...

  • Centre Sales

    1 day ago


    Newcastle upon Tyne, United Kingdom Parkdean Resorts Full time

    Holiday Sales Advisor Newcastle upon Tyne We are delighted to be recruiting talented Holiday Sales Advisors with strong customer service skills into our expanding and highly ambitious Travel Sales and Service Centre in Gosforth, Newcastle upon Tyne. Responsibilities will include: - Working as part of a team to deliver sales targets in the area of Holiday...

  • Retail Sales Assistant

    7 months ago


    Newcastle upon Tyne, United Kingdom IRELANDS APPLIANCE CENTRE Full time

    Job Summary: **Duties**: - Greet and assist customers in a friendly and professional manner - Provide product information and recommendations to meet customer needs - Process transactions accurately using the till system - Maintain a tidy and organised store environment - Engage in upselling and cross-selling techniques to increase sales - Handle customer...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full time

    We are seeking a highly skilled Contact Centre Sales Team Lead to join Greenbean in Newcastle.About the RoleLead a team to deliver exceptional customer experiences in a sales environment.Oversee team member interactions and performance.Implement operational improvements with senior leaders.Your ProfilePrior experience as a Team Leader, preferably in...

  • Call Centre Advisor

    3 days ago


    Newcastle Upon Tyne, United Kingdom Red Dot Recruitment Full time

    **Call Centre Advisor** **Full Time - 5 days per week across Monday-Saturday Newcastle City Centre** **£21,750 - £24,000 per annum** **The role of the Call Centre Advisor**: - Our Call Centre Advisor will be working on behalf a Global Outsourcing company. - The Call Centre Advisor will be taking inbound calls from existing customers regarding their...

  • Inbound Call Centre

    5 days ago


    Newcastle Upon Tyne, United Kingdom Red Dot Recruitment Full time

    Inbound Call Centre Be responsible for handling inbound calls from existing customers on behalf of a leading energy company. Answer questions from customers regarding their service or account. Provide support to customers who are looking to change their tenancy. Communicate withcustomers effectively and problem solves in a timely manner. Based at our...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Greenbean Full time

    Job OverviewWe are seeking a highly motivated and results-driven Senior Customer Experience Manager to lead our Contact Centre Sales Team in Newcastle.The successful candidate will have a proven track record of driving performance in fast-paced environments, with a passion for people development, process improvement, and customer experience.As a key member...

  • Centre Sales

    1 day ago


    Newcastle upon Tyne, United Kingdom Parkdean Resorts Full time

    Part Time Customer Service Advisor - 20 hours per week Evening & weekends Newcastle upon Tyne We are delighted to be recruiting talented Holiday Sales Advisors with strong customer service skills into our expanding and highly ambitious Travel Sales and Service Centre in Gosforth, Newcastle upon Tyne. Responsibilities will include: - Working as part of a team...


  • Newcastle upon Tyne, United Kingdom Sky Full time

    Join us as a Contact Centre Sales Advisor in our Newcastle contact centre earning £23,400 per annum with incentives on top - you can earn up to an extra £5,110 on average by smashing targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our...


  • Newcastle Upon Tyne, United Kingdom Greenbean Full time

    Contact Centre Team Leader £32,250 + OTE £8,000A leading tech company is looking to recruit an engaging, enthusiastic, and customer-focused Contact Centre Team Leader to join their operation in Newcastle.We are looking for someone that can drive performance in a fast-paced environment and is passionate about people development, process improvement and...


  • Newcastle upon Tyne, United Kingdom Greenbean Full time

    Job Description Contact Centre Team Leader £32,250 + OTE £8,000 A leading tech company is looking to recruit an engaging, enthusiastic, and customer-focused Contact Centre Team Leader to join their operation in Newcastle. We are looking for someone that can drive performance in a fast-paced environment and is passionate about people development,...


  • Newcastle upon Tyne, United Kingdom Greenbean Full time

    Contact Centre Team Leader £32,250 + OTE £8,000A leading tech company is looking to recruit an engaging, enthusiastic, and customer-focused Contact Centre Team Leader to join their operation in Newcastle.We are looking for someone that can drive performance in a fast-paced environment and is passionate about people development, process improvement and...


  • Newcastle Upon Tyne, United Kingdom Greenbean Full time

    Contact Centre Team Leader £32,250 + OTE £8,000A leading tech company is looking to recruit an engaging, enthusiastic, and customer-focused Contact Centre Team Leader to join their operation in Newcastle.We are looking for someone that can drive performance in a fast-paced environment and is passionate about people development, process improvement and...


  • Newcastle Upon Tyne, United Kingdom Greenbean Full time

    Contact Centre Team Leader £32,250 + OTE £8,000 A leading tech company is looking to recruit an engaging, enthusiastic, and customer-focused Contact Centre Team Leader to join their operation in Newcastle. We are looking for someone that can drive performance in a fast-paced environment and is passionate about people development, process improvement and...


  • Newcastle Upon Tyne, United Kingdom Greenbean Full time

    Contact Centre Team Leader £32,250 + OTE £8,000A leading tech company is looking to recruit an engaging, enthusiastic, and customer-focused Contact Centre Team Leader to join their operation in Newcastle.We are looking for someone that can drive performance in a fast-paced environment and is passionate about people development, process improvement and...