Customer Account Representative

2 weeks ago


Fareham, United Kingdom Workshop Recruitment Full time

**Customer Account Representative**

**£28-30K**

**Fareham**

The Customer Account Rep (is the first point of contact for many customers. The Customer Account Rep will deliver world-class service and support to the business by responding to customer enquiries, updating the business systems, prepare and deliver quotations,and joining with the planning team to accurately forecast demand. The Customer Account Rep will serve as the primary interface responsible for ensuring the most efficient and positive relationship with customers, while enabling level-loading of productionand expeditious resolution of customer assertions.

**Main Duties**
- Receives, reviews, and enters purchase orders into the enterprise resource planning (ERP) system.
- Raise quotes and customer documentation, prioritizing workload to ensure the customer receives an excellent service at all times.
- Coordinate site visits to our facilities and set-up customer meetings as required.
- Refer any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied.
- Track and reconcile internal and external customer score cards, which includes verification of the metrics by which we are judged.
- Gathers information from Finance, Procurement, Demand Planning and Manufacturing departments in order to produce accurate costing sheets.
- Use SAP product recognition to identify runner/repeater parts and what can be sold to the customer, as well as checking lead times.

**Skills and Knowledge**
- 1-2 years of relevant industry experience - manufacturing including automotive, aerospace, aviation, medical etc
- Ability to understand and follow specific instructions and procedures
- Ability to gather data, to compile information, and prepare reports
- Strong verbal and written communication skills
- Excellent customer service orientation
- Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook
- Knowledge of SAP desirable



  • Fareham, United Kingdom Saab Inc. Full time

    Join us at Saab Seaeye in creating the most innovative underwater robotic technology for the harshest environments in the deepest oceans and most turbulent waters. We lead the world with the most advanced engineering, electronics and software systems for pioneering electric underwater technology. We don’t just create products - we are revolutionising the...

  • Accounts Assistant

    6 days ago


    Fareham, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...


  • Fareham, Hampshire, United Kingdom Brown & Brown (Europe) Full time

    Sales Development Representative Salary Negotiable, Monthly Bonus + Benefits Insync Insurance, part of Brown & Brown UK Europe, are one of the UK's fastest growing insurance providers, offering comprehensive cover for SME's & the self-employed across the UK. As part of their ongoing commitment to looking after their clients and team they are...

  • Customer Assistant

    4 weeks ago


    Fareham, United Kingdom M&S Full time

    **All the details** **Work Pattern**: **Week 1** **Sunday: 13:00-17:00** **Thursday: 15:00-19:00** **Saturday: 14:00-19:0** **Week 2** **Sunday: 13:00-17:00** **Wednesday:15:00-19:00** **Thursday:14:00-19:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...


  • Fareham, Hampshire, United Kingdom Brown & Brown Full time

    Sales Development Representative Location: Poole (On-Site) Package: Salary Negotiable, Monthly Bonus + Benefits Insync Insurance, part of Brown & Brown UK Europe, are one of the UK's fastest growing insurance providers, offering comprehensive cover for SME's & the self-employed across the UK. As part of their ongoing commitment to looking after...


  • Fareham, Hampshire, United Kingdom Penta Precision Engineering Full time

    Join Pentas Team as a CNC Estimator & Account Manager! Do you thrive on building strong relationships and creating momentum? Penta is seeking a CNC Estimator & Account Manager to be an integral part of our fantastic Sales & Marketing Team. As a CNC Estimator & Account Manager at Penta, you will be on a pathway to being responsible for managing 50% of the...


  • Fareham, Hampshire, United Kingdom Penta Precision Engineering Full time

    Join Pentas Team as a CNC Estimator & Account Manager! Do you thrive on building strong relationships and creating momentum? Penta is seeking a CNC Estimator & Account Manager to be an integral part of our fantastic Sales & Marketing Team. As a CNC Estimator & Account Manager at Penta, you will be on a pathway to being responsible for managing 50% of the...


  • Fareham, United Kingdom SUEZ Full time

    **Do you have excellent customer service skills, coupled with a good level of administration experience?** Would you like to bring this to a couple with a vision for a society where there is no more waste? When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water...


  • Fareham, United Kingdom Holt Engineering Full time

    Holt Engineering is recruiting for a Sales Account Manager to join a UK leading supplier, serving four main sectors –, Industrial & Engineering, Building & Construction, Signs, & Display, and Retail & Commercial Interiors. As a Sales Account Manager, you will play a pivotal role in further growth of the business, whilst maintaining strong customer...


  • Fareham, United Kingdom Holt Engineering Full time

    Holt Engineering are looking for a Sales Account Manager to join a UK leading supplier, serving four main sectors –, Industrial & Engineering, Building & Construction, Signs, & Display, and Retail & Commercial Interiors. As a Sales Account Manager, you will play a pivotal role in further growth of the business, whilst maintaining strong customer...


  • Fareham, United Kingdom Holt Engineering Ltd Full time

    Holt Engineering are looking for a Sales Account Manager to join a UK leading supplier, serving four main sectors –, Industrial & Engineering, Building & Construction, Signs, & Display, and Retail & Commercial Interiors. Do you have the following skills, experience and drive to succeed in this role Find out below.As a Sales Account Manager, you will...


  • Fareham, United Kingdom Holt Engineering Ltd Full time

    Holt Engineering are looking for a Sales Account Manager to join a UK leading supplier, serving four main sectors –, Industrial & Engineering, Building & Construction, Signs, & Display, and Retail & Commercial Interiors. Do you have the following skills, experience and drive to succeed in this role Find out below.As a Sales Account Manager, you will...

  • Accounts Assistant

    6 days ago


    Fareham, United Kingdom Page Personnel Finance Full time

    Page Personnel is partnering with a successful financial services business based in Fareham who are looking for an Accounts Assistant to join their accountancy team on a full time permanent basis. **Client Details** Our client is a successful business who have seen rapid growth in the past 12 months. They are based in Fareham and do require travel to their...

  • Accounts Assistant

    4 weeks ago


    Fareham, United Kingdom Royale Life Full time

    RoyaleLife is a family owned business with a heritage dating back to 1945. We pride ourselves on delivering the highest quality residential and holiday accommodation in some of the most beautiful regions of the UK. **Responsibilities to include: - ** - Bank and petty cash reconciliations - Customer billing and reconciliations - Managing accounts payable...


  • Fareham, United Kingdom CooperCompanies Full time

    We are focusing on building a network of talent within our Finance community with the view of connecting with Accounts Receivable professionals who are interested in being part of not only a growing Finance department, but a company with great growth plans for the future.  What makes us successful, is our passion towards diversity and the uniqueness of...

  • Accounts Technician

    4 weeks ago


    Fareham, United Kingdom Page Personnel Finance Full time

    Page Personnel is partnering with an insurance business who are looking for an Accounts Technician to join their accountancy team on a full time permanent basis. **Client Details** Our client is a successful insurance business who have seen rapid growth in the past 12 months. They are base din Fareham and do require travel to their offices but do offer a...


  • Fareham, Hampshire, United Kingdom CooperCompanies Full time

    We are focusing on building a network of talent within our Finance community with the view of connecting with Accounts Receivable professionals who are interested in being part of not only a growing Finance department, but a company with great growth plans for the future.What makes us successful, is our passion towards diversity and the uniqueness of our...


  • Fareham, United Kingdom CooperCompanies Full time

    We are focusing on building a network of talent within our Finance community with the view of connecting with Accounts Receivable professionals who are interested in being part of not only a growing Finance department, but a company with great growth plans for the future. What makes us successful, is our passion towards diversity and the uniqueness of our...


  • Fareham, Hampshire, United Kingdom SUEZ Full time

    Do you have excellent customer service skills, coupled with a good level of administration experience? Would you like to bring this to a couple with a vision for a society where there is no more waste? When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and...

  • Financial Accountant

    4 weeks ago


    Fareham, United Kingdom CooperCompanies Full time

    JOB TITLE  – Financial Accountant - Intercompany DEPARTMENT  – Finance LOCATION  – Brunel Way, Fareham WORKING HOURS  – Mon-Fri, 37.5 hours per week (hybrid working with 2-3 days in the office)   A brighter future awaits you At CooperVision, we create brighter futures for our customers and employees alike, striving to make a...