Sales Development Representative
4 weeks ago
Sales Development Representative
Location: Poole (On-Site)
Package: Salary Negotiable, Monthly Bonus + Benefits
Insync Insurance, part of Brown & Brown UK Europe, are one of the UK's fastest growing insurance providers, offering comprehensive cover for SME's & the self-employed across the UK.
As part of their ongoing commitment to looking after their clients and team they are looking to appoint an Insurance Sales Development Representative, to help grow the business further and ensure that clients receive the excellent service levels they are used to.
This role is designed to convert leads and assist with customer enquiries, along with general customer service duties.
The team will also assist in your career development & chances of progression by providing further training, development and the opportunity to look after clients on an end to end basis.
The day to day:
- Making outbound calls to build a rapport to qualify leads.
- Engaging and managing inbound website leads and liaising between the customer and sales team
- Building future opportunities with existing customer data
- Fact Finding to relay over key information to our advisors ensuring they deliver their sales objectives.
- Hitting lead generation targets
- Accurately record, store, input and update information into the relevant systems
- Maintaining call control whilst on the phone to customers and building rapport, and showing empathy when required
- Provide a tailored approach and actively listen to the customers' needs
- Using initiative to prioritise workload and balance this alongside customer needs.
- Collaborating with other areas of the business to ensure strong inter department communication
- Work towards individual and team targets
- Champion adherence to all company policies, procedures, and regulations and adhere to company data protection policy
What's on offer:
- A highly passionate and motivated team that look after each other as well as their clients
- An excellent chance of long term progression
- A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service) and monthly bonus, which is based upon conversion rates.
About you:
- You'll have initial insurance experience, or a strong background in telesales and/or customer service
- Ideally, you'll be looking to work towards the Cert CII qualification
- Previous experience with Acturis is highly beneficial
For more information please apply online or contact Daniel Hurley.
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