Head of Operations, Europe

2 weeks ago

London, United Kingdom Ascential Full time

We're looking for a Head of Operations, Europe & Asia to join our team in London as part of our Operation function.

Your Role: You will oversee the event & commercial operations team in its planning and operational delivery of the Money20/20 Europe and Asia shows. You will ensure that processes, tools, internal departments and suppliers are working as efficiently as possible to support the operations team in their objectives to run the shows successfully. You will have an integral role in future years planning of the Europe & Asia shows ensuring that the business goals are aligned with close venue, city and supplier relationships.

The role will require travel to site visits, the Money20/20 Europe & Asia shows and potentially other shows.

Key Responsibilities
- Effectively understand and communicate the operational strategy for the Money20/20 Europe & Asia shows to the operations team
- Work closely with the Global Operations Director to ensure the shows are aligned to the strategic goals for the Money20/20 brand
- Partner with the SVP’s, Money20/20 Europe & Asia to translate the business vision into the operational delivery of the show
- Manage future years planning with the leadership team
- Working with SVP’s to manage integration with the show cities, supplier resourcing and rebook preparation (including but not limited to floor plan layout, inventory review and pricing)
- Work with the creative team and procurement to source reliable and innovative suppliers, locally where possible
- Manage the event & commercial operations team to ensure efficient and creative delivery of Money20/20 Europe & Asia
- Manage the commercial operations team in regard to the delivery of the trade show element of the shows
- Work closely with Head of Content Operations to ensure the leads for event & content operations are aligned and working together
- Work with peers from teams such as Marketing (especially spex Marketing), Sales & Creative on a standardised approach to ensure consistency, quality and alignment on processes with other Money2020 shows
- Work closely with Global Operations Director and Head of Operations, Europe & Asia to ensure consistency in approach where needed
- Ensure operational processes, such as sponsorship inventory management, health & safety standards, show cycle timelines, briefing documents, operations planning documents, and budget trackers, are in place for Money20/20 Europe & Asia
- Work with the product & salesforce teams to develop improvements for sponsor delivery and the sponsor journey with Money20/20 Europe & Asia
- Point of escalation between the Europe & Asia event and commercial operations team and internal departments such as, but not limited to, SVP of events, sales team, marketing, procurement, finance and design
- Point of escalation for suppliers and event & commercial operations team for Money20/20 USA for onsite execution and vendor management

Your Experience
- Proven large-scale international event & trade show experience, essential
- Proven experience with both traditional ‘event’ operations & commercial operations, essential
- Proven large-scale event experience in Bangkok and at the RAI, preferable
- Health & Safety training including IOSH qualification, preferable
- Strong planning, prioritisation and implementation skills
- Ability to think creatively and strategically
- Negotiation and financial management skills
- Ability to work in a high-performing, fast paced environment
- Manages stakeholders and team with confidence and empathy
- Good communications skills and great customer service

If you don't meet every single requirement, we'd still encourage you to apply. At Money20/20, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply.

Who are we?

Money20/20 is the world’s leading premium content, sales and networking platform for the global money ecosystem.

From in depth analytics to inspirational speakers, our world-class insight and networking opportunities help our customers stay ahead - powering strategies and switching mindsets.

The future promises a faster, smoother, more connected money ecosystem. Money20/20 promises the clearest, sharpest vision of what’s next.

Money20/20 is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future.

With more than 3,300 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. We are listed on the London Stock Exchange.

Why choose us?

At Ascential, diversity, equity and inclusion is core to us. We’re a company built around our people - and we’re committed to supporting each and every one of them to be the best they can be. We love having a dive

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