Scheme Services Co-ordinator

1 week ago


London, United Kingdom Southern Housing Group Full time

Role:
Scheme Services Co-ordinator

**Salary**:
£25,000

**Location**:
Tower Hamlets, London

Contract type:
12-month fixed term contract

Hours:
35 hours per week

Closing Date:
18/01/2023

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own We also understand the difference that safe, secure, and affordable homes can make to people’s lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too

The role

We’re looking for an organised, experienced Scheme Services Coordinator to join our team at Tower Hamlets, London

Working within the Community Investment and Care team, you’ll work at our sheltered housing scheme in Tower Hamlets where you’ll help residents with housing management and tenancy issues, liaising with other agencies and ensuring the safety and security of residents are a priority.

You’ll have daily contact with residents, contractors, and colleagues to coordinate and deliver services. This will include inspecting properties, supporting residents, ensuring the scheme is safe and secure and assisting with lettings. You will give a great service that makes our sheltered housing schemes pleasant and safe places to live. We offer you a workplace where each day leaves you feeling inspired and fulfilled.

You will need to be an excellent communicator, organiser, and team player with good administration skills; ideally you should have experience of coordinating and providing customer focused services within a housing or related community setting. It is an essential that you have a strong understanding of the diverse needs of the elderly.

The location

You’ll work at our sheltered housing scheme in Tower Hamlets, London for 5 days per week. Please note this role is not hybrid or remote working.

What you'll have
- Extensive and proven background in similar role
- Demonstrable experience of delivering excellent customer service
- Strong team player ethic
- Be flexible to meet customer needs including evening working and weekends (occasionally)

Benefits in working with us- A starting salary of £25,000 per year- A generous holiday entitlement, plus bank holidays- You get your birthday off work to spend the day as you wish- Private medical healthcare- Workplace pension- Cash claim-back on medical treatments

Plus much more.

Rest assured, that working with us will empower you to be
_you,_ with a real sense of purpose and pride in everything you do.

Should you be shortlisted for interview, you will receive a copy of the full job profile to aid you in preparing for your interview.



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