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Client Services Administrator

5 months ago

London, United Kingdom Careerstone Full time

Are you passionate about providing exceptional client experiences? Do you thrive in a dynamic and fast-paced environment? If so, we have the perfect opportunity for you

Our client is one of London's most prestigious Mortgage & Protection Brokerages that have been market leaders for over 20 years. With a fantastic client base and year on year growth they continue to provide the very best financial advice to their clients across the UK. We are currently looking for a Client Services Consultant to join the team where you'll have the opportunity to develop a very successful career in financial services.

**Responsibilities Include**:

- Respond to client enquiries introducing advisers in a timely and professional manner
- Input all prospective leads onto the database, capturing the data accurately
- Process and log all client feedback and report on any issues identified
- Monitor adviser contact with existing clients and prospective clients
- Help monitor review dates and activity following deadlines
- Monitor and report back on adviser workflow activity

**What We're Looking For**
- Individuals that have a passion for the financial services industry and who want to develop their career
- Experience of dealing with clients and providing excellent levels of service
- Team players that want to work towards a common goal
- Motivated and hard working - this is a busy London brokerage with lots of business to handle
- Attention to detail and administration experience

**What We Can Offer**
- A base salary dependent upon experience. Base salary will continue to rise with progression.
- A very competitive benefits package including generous holiday entitlement, death in service, company pension scheme and access to hundreds of discounted perks including holidays, shopping, food & drink vouchers and much more
- Hybrid working
- The opportunity to work for a highly respected, well known Financial Advisory Business
- A thorough training programme that will provide you with lifelong formal qualifications within the Financial Services Industry
- A genuine long term career path where you can become a fully fledged financial adviser
- A passionate team within a fantastic working environment

**Salary**: £25,000.00-£50,415.28 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: PM6