Front of House Staff

7 months ago


Nantwich, United Kingdom The Talbot JJ ltd Full time

As a Front of House Team Member, our customers are in your hands. You'll work on the bar and the floor and will be the face of the site and become knowledgeable about all the dishes on our menu and be able to recommend accompanying beverages. Most of all you love to look after people, understand what makes them happy and have the desire to make someone’s day.

Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include;
Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.

Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.

Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.

Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.

Undertaking continual training to develop your skills and knowledge.
- Greet and welcome customers in a friendly and professional manner
- Provide excellent customer service by assisting customers with their inquiries and needs
- Operate the cash register and handle cash transactions accurately
- Maintain a clean and organized front end area, including gardens front and back.
- Assist with food preparation and ensure food safety standards are followed
- Help with restocking shelves and maintaining inventory levels
- Collaborate with other team members to ensure smooth operations

Qualifications:

- Previous experience in hospitality, bartending, or restaurant industry is a plus
- Strong customer service skills with the ability to handle customer inquiries and resolve issues effectively
- Knowledge of food safety regulations and procedures
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent communication and interpersonal skills
- Ability to work well in a team and collaborate with others

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

**Job Type**: Part-time

**Salary**: £8.00-£10.42 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Company events
- Company pension

Schedule:

- Day shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Ability to Commute:

- Nantwich (required)

Ability to Relocate:

- Nantwich: Relocate before starting work (required)

Work Location: In person



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