Mental Health Support Worker

7 months ago


Ilford, United Kingdom Supported Living Services Ltd Full time

**About Supported Living Services**:
**Responsibilities of Support Worker**:

- Assess residents' mental health needs and offer emotional support.
- Collaborate on personalised mental health care plans for residents.
- Respond to and manage crises, providing immediate support.
- Maintain accurate records of resident interactions and progress.
- Advocate for residents, ensuring their healthcare needs are met.
- Provide information on mental health, treatment options, and coping strategies.
- Support residents in daily activities, including room tidying.
- Work closely with healthcare professionals for comprehensive care.
- Encourage and guide residents in healthy self-care practices.
- Carry out assessments, including risk assessments, for new residents.
- Participate in the on-call rota.
- Deliver specialist training and conduct annual appraisals.
- Create a positive and supportive environment for residents.
- Be non-judgemental, forward-thinking, and passionate about mental health.
- Possess empathy, reliability, and trustworthiness, demonstrating patience and positivity in their consistent care for residents.
- Have a good understanding of mental illness gained through work, volunteering or personal experience.
- Have good communication, organisational and IT skills
- Be highly motivated and committed to improving our service users’ experience
- Be available to work on a 24/7 rota including waking nights.
- Have a RQF Level 3 is desirable
- Enhanced DBS Check is required.

**DBS**

**What we offer**:

- Full, permanent contract
- Free Care Certificate
- Internal and External Trainings
- Level 3 First Aid Training Certificate
- Blue Light Discount Card (online or in-store discounts)
- 24/7 support - Employee Assistant Programme (Free and confidential)
- Company events

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme
- Referral programme
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Night shift
- Overtime

**Experience**:

- Social Care: 1 year (required)

Licence/Certification:

- NVQ Level 3 Health & Social Care (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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