Revenue Protection Officer
3 days ago
**A bit about the role**
Location: North London, Central London, SW1
Hours: 45 hours per week, flexible working required to meet business requirements
**Salary**:
Non-technical £24k Single fuel (single phase) £32k Single fuel (3 phase/CT) £33k Dual Fuel £36k plus £3k retention bonus per annum plus excellent benefits
**Location**:
The role of the Revenue Protection Officer is to investigate, detect and deter instances of Theft of Gas and Abstraction of Electricity by Residential or Business customers; You will be responsible for making the installation safe and working with the relevantsupplier to agree what further action is to be taken.You will be required to collect evidence and provide all required information to the client to enable any further actions to be taken.
Additionally, a Revenue Protection Officer may also include debt recovery work, ranging from initial visits to resolve the account to executing rights of entry Warrants and carrying out the metering work to either install a SMART Paygo meter or to de-energise/disconnectthe supply.
**A bit about the company**
Seeka provides specialist end-to-end revenue protection services across the utilities market. Offering an unrivalled range of services that includes the provision of locksmiths, dog handlers and revenue protection officers, Seeka make visits to customer propertiesto investigate and make safe suspected energy theft cases.
Seeka sits within the M Group Services Energy Retail Division which is proud to be one of the UK's largest utilities support organisations - and we’re still growing, with some exciting times ahead. We pride ourselves on being award-winning and recognised forour diligence, customer service and expertise.
We are part of M Group Services, a £1.4 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. We work with our clients and partners to ensure we keep abreast of industry developments and remainat the forefront of progress. We have been one of the Times 100 Top Track Companies for the last three years running.
**Key Responsibilities**:
- Help create a leading health and safety culture for the Revenue Protection Unit and SEEKA
- Ensure safety first approach for themselves, their colleagues, and our customers
- Visit Customer premises to investigate suspected instances of abstraction of electric/theft of gas
- Establish facts and show resilience in circumstances where deception may exist
- Visit Customer premises to support debt recovery activities
- Deliver customer service skills - professional, upholding SEEKA’s brand image, showing empathy
- Negotiation outcomes, with ability to communicate the process to the customer
- Use networking skills to build and maintain strong working relationships with local engineers, the Police and Court staff, local authorities, and meter readers
- Represent SEEKA as a professional witness in Court
- Presenting facts clearly and with confidence
- Proactively manage relationships between SEEKA, other industry organisations and local authorities
- Day to day relationship with Revenue Protection Support Teams
**What you’ll bring to the role**:
- Understanding and experience of the energy industry from a technical and commercial perspective.
- Understanding of the supply licence conditions relevant to theft of energy.
- The ability to identify theft of gas and abstraction of electricity situations
- The ability to communicate effectively at differing levels.
- Strategic thinking and decision making
- Impact and influencing skills
- Effective networking
- Stakeholder management
- Effective decision making
- Strong planning and organisational skills
- Communication
- Conflict Handling Skills
- Negotiation Skills
- Interrogation skills to establish facts
- Report writing skills
- Full UK Driving Licence
- Dual Fuel Metering qualifications and experience (desirable)
**What we offer**:
- 20 days holiday + 8 days bank holidays
- Access to My Rewards which provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts. Here’s a few so you can see the type of saving’s you can make:
- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership
- Access to our Employee Assistance Programme
- Recommend a Friend and Earn scheme
- Reward & Recognition Scheme
- Opportunities to progress in a successful company
- Fully expensed work vehicle and PPE
- At Morrison Data Services we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued. _
.
-
Revenue Protection Officer
2 days ago
London, United Kingdom East Midlands Railway Full timeWe are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing **and delivering easier journeys every day. With over 2,400 employees, our people are the reason we are so successful and the Customer Service team make a crucial contribution to this. Six times...
-
Revenue Protection Officer
4 days ago
London, United Kingdom East Midlands Railway Full timeWe are proud to be **One Team** at East Midlands Railway (EMR). We are passionate about **keeping people safe, delighting our customers**, **doing the right thing **and delivering easier journeys every day. With over 2,400 employees, our people are the reason we are so successful and the Customer Service team make a crucial contribution to this. Six times...
-
Revenue Protection Officer
13 hours ago
London, United Kingdom Morrison Data Services Full time**Salary**: Non-technical £24k Single fuel (single phase) £32k Single fuel (3 phase/CT) £33k Dual Fuel £36k plus £3k retention bonus per annum The role of the Revenue Protection Officer is to investigate, detect and deter instances of Theft of Gas and Abstraction of Electricity by Residential or Business customers; You will be responsible for making the...
-
Revenue Protection Officer
13 hours ago
London, United Kingdom Seeka Full time**Salary**: Non-technical £24k Single fuel (single phase) £32k Single fuel (3 phase/CT) £33k Dual Fuel £36k plus £3k retention bonus per annum The role of the Revenue Protection Officer is to investigate, detect and deter instances of Theft of Gas and Abstraction of Electricity by Residential or Business customers; You will be responsible for making the...
-
Revenue Protection Officer
13 hours ago
London, United Kingdom Seeka Full time**Salary**: Non-technical £24k Single fuel (single phase) £32k Single fuel (3 phase/CT) £33k Dual Fuel £36k plus £3k retention bonus per annum The role of the Revenue Protection Officer is to investigate, detect and deter instances of Theft of Gas and Abstraction of Electricity by Residential or Business customers; You will be responsible for making the...
-
Revenue Protection Officer
7 months ago
North London, United Kingdom M Group Services Full time**About The Role**: **Salary**: - Non-technical £25,670 per annum - Single fuel - £33,600 per annum for full time roles (plus London weighting where applicable*) - Single fuel (3 phase/CT) £34,600 per annum for full time roles (plus London weighting where applicable*) - Dual Fuel - £39,000 plus £2k attendance and safety bonus per annum for full time...
-
Revenue Protection Warrant Officer
7 months ago
London, United Kingdom M Group Services Full timeAbout The RoleThe role of the Revenue Protection Warrant Officer is to investigate, detect and deter instances of Theft of Gas and Abstraction of Electricity by Residential or Business customers; You will be responsible for leading customer engagement and interactions whilst executing Warrants, ensuring a safe working environment for a qualified meter worker...
-
Revenue Protection Officer
9 months ago
London, United Kingdom Collins River Enterprises Limited Full time**KEY ACCOUNTABILITIES**: - Supporting our business to ensure that all passengers have purchased the correct ticket type for their journey. This will include detecting and managing any fraudulent activity on board vessels and at piers. - Collection of missed revenue and capture of relevant information. Keeping accurate and appropriate records to enable us...
-
Senior Manager of Revenue Protection
4 days ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeSr Mgr Revenue Protection, Amazon ShippingAbout the RoleWe are seeking an experienced Senior Manager to join our team in the revenue protection space. As a key member of our organization, you will be responsible for identifying and addressing revenue leakage across our supply chain.Key ResponsibilitiesDevelop and implement reporting tools to track revenue...
-
Revenue Administrator
5 days ago
London, United Kingdom Central Revenue - Central UK Head Office Full timeWe are currently looking for a **Revenue Administrator **to join our Commercial Team at **Red Carnation Hotels**, reporting to the Revenue Manager and Director of Revenue. **Mon-Fri (8 hours per day)**. London office, flexibility to work from home **Who are we?** The Red Carnation Hotel Collection is a family-owned hotel collection renowned for providing...
-
Revenues Officer
4 days ago
London, United Kingdom Novax Recruitment Full time**Revenues Officer** **Waltham Forest (North East London)** **Full time** **2 month contract** **£16.50 / hour** We are looking for a revenues officer for a role based in North East London.
-
Revenue Officer
4 days ago
London, United Kingdom Novax Recruitment Full timeWe are looking for a professional Revenue Officer to fill a role in Hillingdon. Revenue Officer From: £20.50 p/h Contract: 36 hours per week Location: Hillingdon Full Job Description We are looking for a professional Revenue Officer to fill a role in Hillingdon. Roles and responsibilities: - To deliver an efficient, effective revenue collections and...
-
Mortgage and Protection Consultant
2 weeks ago
London, Greater London, United Kingdom Secure Mortgages & Protection Full timeKey ResponsibilitiesThe successful Insurance Protection Specialist will be responsible for:Selling insurance products and estate planning services to clients.Building relationships with existing and new clients to increase revenue and business growth.Working closely with colleagues to ensure seamless delivery of services and meet sales targets.Maintaining...
-
Revenue Officer
2 weeks ago
London, Greater London, United Kingdom Social Care Locums Full timeWe are seeking a highly skilled Revenue Officer to join our team at Social Care Locums.The estimated salary for this role is £40,000 - £60,000 per annum.Job Description:This is an excellent opportunity for an experienced Revenue Officer to work in a Local Authority setting with immediate start. The ideal candidate must be eligible to work in the UK.Key...
-
Revenues Officer
12 hours ago
London, United Kingdom Morgan Hunt Full timeAre you a Revenues Officer looking for work in Berkshire or remotely from home? Morgan Hunt's Public Sector and Government client based in Berkshire is looking to recruit a Revenues Officer to provide support throughout a busy period. This assignment has been deemed inside of IR35 and will offer full time home working. - Proficiently use the...
-
Revenue Protection Assistant
7 months ago
London, United Kingdom South Western Railway Full time**Who are we?** South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England and the Isle of Wight. **Join our team and help us continue to improve quality of life by...
-
Revenues Officer
6 months ago
London, United Kingdom Akton Recruitment Full time**Revenues Officer** **Hackney - Hybrid** **£23.57 Per Hour** **Job Role** To maximise revenue through the assertive collection of NNDR in accordance with the Local Government and Finance Act 1992, subsequent regulations and the recovery policy. To advise NNDR payers and their representatives on liability, exemptions and any other reductions which may...
-
Revenue Protection Assistant
7 months ago
London, United Kingdom South Western Railway Full time**Who are we?** South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England and the Isle of Wight. **Join our team and help us continue to improve quality of life by...
-
Revenues Officer
2 weeks ago
London, United Kingdom Hatched Recruitment Group Full timeRevenues Officer Southwark Job Rolespecific NNDR role, must have in-depth knowledge of NEC and NEC DM and have a good grasp of the Valuation side of Business Rates including updating schedules, serving Completion Notices and raising BARS to the VOA.Looking for two motivated individuals to come into a well-established and high performing Business Rates and...
-
Revenue Protection Inspector
7 months ago
London, United Kingdom Great Western Railway Full time£35,018 after training Who are we? GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, passing...