Complaints Administrator
3 weeks ago
Complaints Administrator
Pertemps are currently Recruiting for a complaints administrator to join a flooring company based in Andover.
Responsibilities as a complaints administrator:
- To provide a first-class service, empathising and understanding with the customers
- To take responsibility for the Customer Service side of the business through the CRM system
- Logging and solving customer service issues
- To maintain the Customer Services side of the CRM system
- To look at the root cause of the issues to support putting in place processes to minimise the complaints
- To cover the work of other Office Assistants when required
- Dealing with transport for redeliveries and collections
- Support with new customers & forwarding sales leads to TM's
- Support with general enquiries.
- Chase deliveries when applicable
- Take sample requests
- Take and process orders
- support with customer enquiries about products and 'where to buy'
**Requirements**:
- Able to manage your own workload and set your own deadlines
- Good computer skills with knowledge of Microsoft
- Excellent communicator
- Attention to detail
- Strong administrative skills
- Flexible and adaptable approach to work
- Able to prioritise
- Strong team player
-
Andover, United Kingdom Ministry of Defence Full time**Details**: **Reference number**: 191763 **Salary**: £21,169 **Grade**: Administrative Officer **Contract type**: Permanent **Business area**: MOD - Army - Army Service Complaints Secretariat **Type of role**: Administration / Corporate Support **Working pattern**: Flexible working, Full-time, Job share, Part-time **Number of...
-
Administrator
7 months ago
Andover, United Kingdom Pertemps Network Group Full time**Administrator**: - 365204044**£21,000 - £23,000 Per Annum** - Full Time**Permanent** **Andover, Hampshire** **Administration** **Job Description**: - Administrator - Pertemps are currently recruiting for an Office Administrator to join a manufacturing business based in Andover. This is a full time, permanent position.**Responsibilities**: - Receive...
-
Administrator
2 weeks ago
Andover, United Kingdom Page Personnel Full timeDo you have good attention to detail? - Do you have good attention to detail? **About Our Client**: Our Client are an Accountancy firm based in Andover, they thrive on providing the best service to their Clients. This Administrator role will include these duties: - Working with the back office team. - Data entry. - General admin duties. - Processing...
-
Administrator
2 weeks ago
Andover, United Kingdom CoreAndover Full timeAre you experienced Administrator looking for a new role? Say no more. We are looking for Administrator to join our well established client based in Andover to join their friendly team with immediate start. Working schedule: Monday to Friday 08:00-16:30 with an early finish on Friday! **Salary**: From £10.60 p/h **Responsibilities**: - Handling inbound...
-
Administrator
2 weeks ago
Andover, United Kingdom CoreAndover Full timeOur client is looking for an Administrator to join their fast growing team. Our client create has a strong team ethic, where all staff believe in the company core value. They always support their staff, mentor and teach to make sure everyone achieve their goals. As an administrator you will be required to carry out admin duties on daily basis to build good...
-
Sales Administrator
2 weeks ago
Andover, United Kingdom Korr Full time**Sales Administrator** **Andover** **Salary**: £23.000 P/A Our client is looking for an Administrator to join their fast growing team. As an administrator you will be required to carry out admin duties on daily basis to build good customer rapport with clients. You will be responsible in providing good customer service whilst dealing with quotes,...
-
Administration Co-ordinator
2 weeks ago
Andover, United Kingdom Priority Appointments Full timeThis is an exciting opportunity for a Administration Coordinator to join a forward thinking company in Andover! Salary of 24k, 25 days holiday, free on-site parking and career progression opportunities. Our client are also open to someone who is in their early stages of their career and wants an exciting and varied role as a Contract coordinator! As the...
-
Quality Control Administrator
4 weeks ago
Andover, Hampshire, United Kingdom Rich Products Corporation Full timeRich Products Corporation is seeking a highly motivated Quality Control Administrator - Export and Compliance to join our team. As a key member of our FSQA department, you will be responsible for ensuring the safety, quality, and compliance of our food products.Key Responsibilities:Export Documentation:We require an experienced administrator to prepare all...
-
Commercial Sales Support Specialist
4 weeks ago
Andover, Hampshire, United Kingdom Pure Human Resources Full timeAbout the RoleThe Sales Administrator will play a vital role in supporting the Sales Office, ensuring seamless communication with customers, and maintaining accurate records.You will be responsible for processing orders and quotations, communicating with Warehouse and chasing deliveries, logging customer complaints, and providing administrative assistance to...
-
Customer Service Administrator
8 months ago
Andover, United Kingdom Elis Full time**Introduction**: **Elis is an international multi service provider, offering têxtile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way.** Our rental maintenance model supports our...
-
Pensions Technical Expert
1 month ago
Andover, Hampshire, United Kingdom Abenefit2u Full timeAs the new Technical Services Manager at Abenefit2u, you will play a crucial role in supporting a wide range of projects within the pension administration team. Your primary focus will be on managing complex member casework, complaints handling, and scheme events, while also collaborating with the core member services teams to deliver exceptional results.You...
-
Andover Based Sales Career
4 weeks ago
Andover, Hampshire, United Kingdom Pure Human Resources Ltd Full timeJob Responsibilities:This Sales Administrator position requires a highly organized and detail-oriented individual who can multitask and prioritize tasks efficiently.You will be working closely with our sales team to provide exceptional customer service and support.Your tasks will include processing orders, managing inventory, and handling customer complaints...
-
Company Administrator
3 months ago
Andover, United Kingdom CV-Library Full timeJOB TITLE: Company Administrator REPORTS TO: Technical Director ROLE OVERVIEW: To provide administrative support for delivery of customer orders that fulfil commitments in a timely, accurate fashion, in line with the business vision, while ensuring suppliers deliver whats required to maintain operations. BUSINESS VISION: To build a centre of excellence...
-
Defined Benefit Scheme Expert Lead
3 weeks ago
Andover, Hampshire, United Kingdom Abenefit2u Full timeJob Description:In this role, you will work closely with our Technical Services team to deliver high-quality support to our clients. Your primary responsibilities will include managing complex member casework, handling complaints, and assisting with project delivery. You will also contribute to the management of scheme events and help address technical...
-
Telesales Operator
3 weeks ago
Andover, United Kingdom LWC Drinks Full timeTelesales Operator Reports to: - Office Manager Depot: - LWC Andover Overview To work on retaining existing accounts, reporting technical faults on behalf of customers, up selling on certain products and introducing new lines.Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potentialcustomers, order...
-
Food Quality Assurance Specialist
4 weeks ago
Andover, Hampshire, United Kingdom Rich Products Corporation Full timeWe are seeking a highly skilled Food Quality Assurance Specialist to join our team at Rich Products Corporation. As a key member of our FSQA department, you will play a critical role in ensuring the safety, quality, and compliance of our food products.Job Responsibilities:Export Administration:We require an experienced individual to prepare all documentation...
-
FSQA Operations Coordinator
4 weeks ago
Andover, Hampshire, United Kingdom Rich Products Corporation Full timeWe are seeking a skilled FSQA Operations Coordinator to join our team at Rich Products Corporation. As a key member of our FSQA department, you will be responsible for ensuring the safety, quality, and compliance of our food products.Responsibilities:Export Operations:We require an experienced coordinator to assist with the development and implementation of...
-
Transport Admin Nights
2 weeks ago
Andover, United Kingdom GXO Logistics Full timeAre you a Night Owl looking to drive your career forward then look no further! Here at GXO, a fantastic opportunity has arisen for a Transport Administrator to join our team in Andover on our Co-op contract. This is a full-time, permanent role working on a shift pattern of 4 on 4 off, 0600 - 18:00. You will be involved in a wide range of transport related...
-
Customer Service Team Lead
2 weeks ago
Andover, United Kingdom Judge Recruitment Ltd Full timeA fantastic opportunity has become available for a Customer Service professional to join a well-regarded company in Andover as a Customer Service Team Leader. This is a 1-year fixed-term contract to cover maternity leave cover. However, there are potential opportunities for a permanent role after this position ends. Salary - Circa £30,000 +...
-
Denplan Quality Programme Co-ordinator
7 months ago
Andover, United Kingdom Simplyhealth Full time**About The Role**: *** **Denplan Quality Programme Coordinator** **Permanent** **Andover, Head Office / hybrid** **£24,000 - £28,000 FTE + discretionary bonus + flexible benefits pot + Pension + Healthplan + 36 days holiday + hybrid working** - We’re looking for an organised and customer-centric individual to take on this key role in the Clinical...