Cargo Receptionist

3 weeks ago


London Heathrow Airport, United Kingdom First Choice Staff Full time

Cargo receptionist

4 on 4 off (2 Days and 2 Nights)
12 hours shift

Must have a high level of English language command (read/write/communicate)
High level of customer service and IT skills

Main Objective
You will be meeting and greeting guests, answering the telephones, general office duties, updating identity passes, checking bookings, data entry and validating credentials

Key Responsibilities include:

- To provide, Airline Representatives and Officials with a high standard of service
- To input consignment information into ABS
- To process export & import documentation exactly as the company’s procedure manual describes
- To comply with Customs regulations
- To answer the phone in a polite and confident manner
- To action bond checks & ABS reports on a daily basis
- To carry out any other tasks deemed necessary and reasonable by the company
- To be able to work flexible working hours when necessary
- To work as a team or on own.

Desirable knowledge, not essential:

- Export/Import Documentation
- Dangerous goods acceptance and handling
- General cargo legislation awareness
- Hazard spotting
- Manual handling and safe practice
- Health & Safety legislation.


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