Waiting List Coordinator

7 months ago


Warrington, United Kingdom Warrington and Halton Teaching Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen for a Band 3 Waiting List

Co-ordinator at 37.5 hours per week.

We are looking for an enthusiastic, dynamic and excellent team player with an interest in Waiting List Management to join our well established team of staff.

The individual needs to flexible and motivated, with good communication skills as they will be dealing with the general public. It’s essential the applicant has good keyboard skills and previous waiting list experience would be desirable.

The post holder will demonstrate excellent operational and interpersonal skills. They will be responsible for managing admitted Trauma & Orthopaedic waiting lists and theatre schedules of individual consultants, reducing and cancelling theatre sessions/slots as necessary with strict adherence to Trust policies and procedures, including the NHS referral to treatment 18 week pathway.

Trauma & Orthopaedics is a busy and varied speciality with 13 Consultants, 3 Speciality Doctors, 6 ST’s and 10 FY doctors.

The waiting list team are made up of 3 other experienced Waiting List Officers, who are committed to providing a first class service to the patients on the admitted waiting list.

We’d love to chat to you about any questions you may have

Maintain specified waiting lists in accordance with Trust waiting list policies.

Arrange admissions in accordance with clinical priority and by the breach date. Extensive periods of concentration are required for data input, analysis of waiting lists and rotas in order to organise theatre schedules.In line with booking policies and procedures, agree admission dates with patient and send out letters and information to patients with regard to their admission to hospital.

Book pre-operative assessment appointments in accordance with local guidelines and liaise closely with pre-operative assessment nurses about the outcome of appointments.

Undertake validation of specific patients at the request of the manager or other members of the admissions team.

Deal with enquiries from patients and G.P.s about waiting times and admissions. This includes dealing with patients, or the relatives of patients, with suspected or confirmed cancer and with people from differing backgrounds.

Work to ensure that all access targets are met. Keep manager and relevant consultants informed of their waiting times and ensure that dates are given to all patients, which meet waiting time targets. Bring individual patients who are likely to exceed waiting time targets to the attention of both managers and consultants.

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated ‘good’ organisation with ‘outstanding’ features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

Our workforce of nearly 5,000 across both sites comprises more than 50 nationalities. We strive to be an equal, diverse and inclusive employer, which is recognised as a pioneer in its equality, diversity and inclusion work. The Trust is proud to have achieved numerous external accreditations and is working towards achieving the Anti-Racist Organisation Framework, recognising the importance of anti-racism in all that we do.

To work as part of the waiting list team, administering waiting lists in line with Trust policies and procedures. To ensure that elective admissions are processed effectively and that National and local access targets are met. To undertake systematic, regular validation of the admission lists.

To maintain the consultants’ theatre diaries, reducing and cancelling theatre sessions/slots as necessary.

**Please see the attached document for a full Job Description and Person Specification



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