Clerical Officer

5 months ago


Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Our Emergency Department are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as an integral part of the Emergency Department team.

You will act as first point of contact for visitors and service users, assisting in the smooth running of the Emergency Department and patient pathways, taking responsibility for timely, accurate and efficient entry of key data into a patient database and working with minimum supervision.

ALL APPLICANTS MUST BE ABLE TO PARTICIPATE IN A FULL SHIFT PATTERN INCLUDING; LONG DAYS, EARLY'S, TWILIGHTS, LATE'S, NIGHTS, WEEKENDS AND BANK HOLIDAYS.
- Previous applicants need not apply*

Your role will involve booking in all patients upon arrival in a timely and correct manner to ensure prompt handovers of patients, toensure the reception and waiting areas remain tidy and clean escalating any issues to domestic services, nurse in charge or matron as appropriate, to attend and participate in Department/Directorate meetings and scan patient notes ensuring timely co-ordination of transfers and discharges.

You will ensure that patient notes are available and accessible, thatpatient related forms are stocked appropriately at all times,that ambulance handovers are accurately recorded (Including updating the department’s inbound screen) in a timely manner and support the Senior Patient Flow Coordinator (SPFC) in the validation of ambulance delays and fines.

You will greet and welcome persons entering the department, checking identification of staff requiring access to patient information,monitor the Ambulance Inbound screen and Identify risks to Nurse in Charge (NIC),answer the telephone correctly by adhering to the Trusts telephone protocol, understand and give messages received to the appropriate person i.e. Nurse in Charge (NIC) and Patient Flow Co-ordinator (PFC),maintain good communication and relationships with members of staff and all visitors to the department an liaise with wards and departments as required to maintain accurate and up-to-date patient records.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Please see attached a full job description setting out the details of the role and responsibilities.


  • Office Assistant

    5 months ago


    Basildon, United Kingdom ECO FACADES LTD Full time

    Job Summary: **Duties**: - Perform general clerical duties, including photocopying, scanning, mailing, and filing - Answer phone calls and direct them to the appropriate person or department - Assist in placing orders. - Maintain office cleanliness and organization - Assist with data entry tasks and maintain accurate records - Assist with scheduling...


  • Basildon, United Kingdom GK Engineering & Design Ltd Full time

    '''Duties''' - Perform data entry tasks to update and maintain construction project records. - Type and prepare correspondence, reports, and other documents as needed. - Provide administrative support to the document controller, including scheduling meetings and appointments, managing calendars, and making travel arrangements - Answer phone calls and respond...

  • Personal Assistant

    5 months ago


    Basildon, United Kingdom Laindon Medical Group Full time

    Job Overview: **Responsibilities**: - Perform data entry tasks accurately and efficiently - Provide organisational support by managing schedules, appointments, and travel arrangements - Handle phone calls and correspondence with professionalism and discretion - Assist with office tasks such as filing, copying, and scanning documents - Maintain basic...

  • Ward Clerk

    5 months ago


    Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for a reliable and enthusiastic ward clerk to join our friendly Surgery Referrals Unit team on a permanent part time basis. This role will be for 23 hours/ week. You will perform all necessary clerical and administrative duties for Surgical Referrals Unit and associated areas. Answer telephone calls and relay information to members of the...


  • Basildon, Essex, United Kingdom Adore Recruitment Full time

    We are seeking a highly skilled and organized Reception and Administration Professional to join our team at Adore Recruitment. The successful candidate will be responsible for providing exceptional customer service and administrative support to our clients.Main Responsibilities:Answer and direct phone calls, take messages and provide information to...


  • Basildon, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    To data input and maintain information on computerised databases or systems. (ie Word, Excel, Total Care, Navigator, PAS). Photocopying, filing and maintaining correspondence records as required. Reception duties in patient and non-patient areas. Directing and dealing with incoming or outgoing telephone calls as required. Adhere to the Trust guidelines on...


  • Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for a responsible Administrator to organize the day-to-day operations of the Unit and Pre-operative Assessment clinic. Your job will be to provide clerical support to the staffs and clinicians and coordinate all daily administrative activities. Day surgery services and main theatre services are now managed by one team. The service has two...

  • Afc Band 4

    5 months ago


    Basildon, United Kingdom Bridge of Hope Full time

    Brook Street have a fantastic opportunity to work within the NHS Blood & TransplantNHS Blood & Transplant to join their busy fast paced department. We are recruiting for **Admin Officer**, this role will be taking on various duties - you must have great attention to detail, be able to work in a fast pace environment and good IT skills. **Pay - £12.88...


  • Basildon, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for an enthusiastic and flexible Band 3 administrator/supervisor to join our busy Women Health Outpatients Department. The role will involve an extensive range of administration tasks to meet the needs of the unit. You must be able to work independently and also collaboratively with key persons and departments with the aim to provide...

  • Team Administrator

    5 months ago


    Basildon, United Kingdom NHS Mid and South Essex Integrated Care Board Full time

    ROLE PURPOSE / SUMMARY The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area. The ICS has a bold...

  • Business Administrator

    5 months ago


    Basildon, United Kingdom Essex County Council Full time

    **About the role** **Business Administrator - Residential Homes** Permanent, Part Time Up to £25,136 per annum FTE Location: Basildon Working Style: Fixed-base worker **Please note this role is Part-time 30hrs per week (6 hours per day spread over 5 days)** **Actual salary based on 30 hrs per week - up to £20,380 per annum.** **Location - Longwood...


  • Basildon, United Kingdom Essex County Council Full time

    Business Support Assistant (Countywide role) Fixed Term, Part Time £23,344 per annum (full time equivalent) Location: Countywide Working Style:  Please note this role is part-time 22.5 hours per week over 3 full days. Actual salary earnings based on these hours £14,195 per annum. Fixed Term contract providing maternity cover until 30th June...