Customer Service

6 months ago


Newport, United Kingdom MCL LOGISTICS Full time

Job Title: Customer Service Advisor

Location: Newport

MCL Logistics is a thriving family local business offering you a chance to be part of our friendly team

We have a fantastic opportunity for you to join our Palletways Team

MCL Logistics is experiencing an extended period of growth as a result of our continued business success and growth through acquisition.
- About The Role:
Acting as first point of contact for customers
- Inputting collections on to our in house planning system
- Completing a daily handover
- General admin
- Ensuring all paperwork is completed correctly and pod scanning
- Accurate input and monitoring of KPIs
- Acting as a contact between our customers and delivery depots
- Any other ad-hoc duties required by the traffic office
- Keeping in regular contact with customers

The customer service advisor will require the following skills:

- Excellent telephone manner
- Computer literate with Microsoft office
- Be able to work in a fast paced environment and be able to work under pressure
- Be flexible with working hours due to the nature of the role
- Experience of working within a pallet network
- Experience working within the Logistics Distribution and Supply Chain industry

Work Remotely
- No

**Job Type**: Permanent

Pay: £23,000.00-£25,000.00 per year

Schedule:

- 8 hour shift

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



  • Newport, United Kingdom Crown Commercial Service Full time

    **Details**: **Reference number**: - 328367**Salary**: - £24,465- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Permanent**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the...


  • Newport, United Kingdom Olleco Full time

    **Customer Service Advisor** **Newport, NP19 4PL** **£24,752 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...


  • Newport, United Kingdom Olleco Full time

    **Customer Service Advisor** **Newport NP19 4PL** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer Service...


  • Newport, United Kingdom Olleco Full time

    **Customer Service Advisor** **Newport, South Wales, NP19 4PL** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based...


  • Newport, United Kingdom MCL Logistics Full time

    Job Summary: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support. Your main responsibilities will include resolving customer inquiries, processing orders, and ensuring customer satisfaction. This is an...


  • Newport, United Kingdom MCL Logistics Full time

    Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients in the financial services industry. This is an exciting opportunity to join a dynamic team and make a positive impact...


  • Newport, United Kingdom Newport City Council Full time

    **Job information** Post No. IS1003.40 - Customer Services Officer EXTERNAL POST Customer Service Officers City Services Customer Experience We are looking for people to join our Customer Services team working in the City Contact Centre, The Information Zone and Main Reception. We are recruiting for: **1 permanent part time post 22.2 hours** **1...


  • Newport, United Kingdom Eurograph Computer Supplies Full time

    Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be a point of contact for our customers, providing exceptional service and support. **Responsibilities**: - Utilize upselling techniques to promote additional products or...


  • Newport, Newport, United Kingdom Brook Street UK Full time

    Job Title: Norwegian Speaker Customer Services AdvisorWe are currently seeking an experienced Norwegian speaker to join our customer service team as a Customer Service Representative.Main Responsibilities:Respond to incoming calls in Norwegian and provide excellent customer service.Serve German speaking customers throughout the customer journey, ensuring...


  • Newport, United Kingdom The Curve Group Full time

    _**Customer Service Advisor**_ Established in 1996 to provide flexible and accessible finance to Small and Medium sized businesses across the country our client has since grown to become one of the UK’s largest finance houses. From this continued success they are now looking to add to their growing _Customer Service Advisor team_ based in their head...


  • Newport, Newport, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Newport, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Newport, United Kingdom Barclays Full time

    **Customer Service Advisor** **Newport, Isle of Wight** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Newport, United Kingdom Newport City Council Full time

    **Job information** Post No. IS1002.42 - Customer Services Officer We are looking for people to join our Customer Services team working in the City Contact Centre, The Information Zone and Main Reception. If you are friendly and able to engage in a polite, sincere and welcoming manner with members of the public then we'd like to hear from you. Working for...


  • Newport, Newport, United Kingdom Tesco Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in ensuring that our customers receive the best possible service, every time they visit our store.Your main responsibilities will include:Building rapport with customers and...


  • Newport, Newport, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Newport.Key Responsibilities:Engage with customers to deliver excellent service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...


  • Newport, Newport, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Newport, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide exceptional customer service and assist...


  • Newport, United Kingdom Solus Accident Repair Centres Full time

    Overview: Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family? **Responsibilities**: **The Role**: Our Customer Consultants are the face of Solus, demonstrating our values and work principles, and those of Aviva. Working...


  • Newport, United Kingdom Solus Accident Repair Centres Full time

    Overview: Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family? **Responsibilities**: **The Role**: Our Customer Consultants are the face of Solus, demonstrating our values and work principles, and those of Aviva. Working...


  • Newport, United Kingdom Wales & West Utilities Full time

    **Customer Service Advisor** **Job details** **Salary**: £24,108 - £30,136 + 13.5% shift allowance **Business Area**:Business Services - Customer Services **Location**:Newport, South Wales **Contract Type**:Permanent (Full Time) **Working hours/pattern**:37 hours per week Monday - Friday on 3 rotating shifts - 8am-4pm / 10am-6pm / 12pm-8pm. There is...


  • Newport, Newport, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries.Responsibilities:Provide accurate information regarding products and services.Resolve customer issues efficiently and...