Contact Centre Advisor

4 weeks ago


StourportonSevern, United Kingdom Slicker Recycling Full time

**About us**

Slicker Recycling is one of the UK’s leading hazardous waste management companies and is the UK’s largest collector and processor of used waste lubricating oil. Our expert teams are able to offer total waste management solutions to an extensive customer base across the whole of the UK and Ireland.

We work in partnership with a wide range of customers from sectors including automation, plant and tool hire, facility management, retail, manufacturing, construction, agriculture, the public sector and much more. We ensure that waste is stored, managed and disposed of appropriately for our customers in full compliance with the latest regulations.

As a business our strategy is focused on growth and continuous improvement. Since the launch of Slicker in 2016 we have completed four acquisitions and have remained focused on driving the business from strength to strength. Having traded well throughout the pandemic we are in a strong position for continued growth.

Our 200 employees operate within a fast paced and busy working environment, we work hard but we also enjoy having fun and being part of a team. As a business we have big ambitions; it is an exciting time to be part of Slicker.

**Job Purpose**

We are looking for a proactive and resilient Contact Centre Advisor to join our highly successful telesales team at our Head Office in Stourport-on-Severn, on a 12 month fixed term maternity cover contract. The Contact Centre Advisor will need to possess a positive attitude and be an excellent team player. You will be responsible for both inbound and outbound calling and must be able to manage a high workload. This is an exciting opportunity for a target driven sales professional to join a passionate sales team with commission incentives.

**Contact Centre Advisor main tasks will include**:

- Receiving inbound calls
- Making daily outbound calls to set targets where necessary
- Monitoring live chat
- Outbound call projects on marketing campaigns
- Working within campaign calls provided by the Manager
- Monitor your progress and collate reports to your Manager on progress and success
- Maintaining strong internal working relationships
- General daily administration

**Contact Centre Advisor skills & key requirements**
- Excellent customer service skills
- Comfortable working to targets
- Proficient user of Microsoft Office (Word, Excel, Outlook)
- Excellent written, numerical and verbal communication skills
- Great attention to detail
- 'Go getter' attitude
- Team player

**Values**
- Smart - keep it simple and keep doing it better
- Honest - be straight with each other and give feedback
- Reliable - do what we say we will and tell people if we can’t
- Together - work together as one and support each other
- Fun - enjoy what we do and have a great time



  • Stourport-on-Severn, United Kingdom Slicker Recycling Ltd Full time

    **About us** Slicker Recycling is one of the UK’s leading hazardous waste management companies and is the UK’s largest collector and processor of used waste lubricating oil. Our expert teams are able to offer total waste management solutions to an extensive customer base across the whole of the UK and Ireland. We work in partnership with a wide range...

  • HR Advisor

    14 hours ago


    Stourport-on-Severn, United Kingdom ASC Connections Full time

    A stand-alone HR Advisor position has arisen to join a manufacturing company based in Stourport-on-Severn. An office-based role, you will be required on-site Monday - Friday on a full-time basis. Working in a stand-alone position where you will be responsible for a site of approximately 100 employees.As a HR Advisor you will be responsible for -Talent...

  • HR Advisor

    8 hours ago


    Stourport-on-Severn, United Kingdom ASC Connections Full time

    A stand-alone HR Advisor position has arisen to join a manufacturing company based in Stourport-on-Severn. An office-based role, you will be required on-site Monday - Friday on a full-time basis. Working in a stand-alone position where you will be responsible for a site of approximately 100 employees. As a HR Advisor you will be responsible for - Talent...

  • HR Advisor

    12 hours ago


    Stourport-on-Severn, United Kingdom ASC Connections Ltd Full time

    A stand-alone HR Advisor position has arisen to join a manufacturing company based in Stourport-on-Severn. An office-based role, you will be required on-site Monday - Friday on a full-time basis. Working in a stand-alone position where you will be responsible for a site of approximately 100 employees. As a HR Advisor you will be responsible for - Talent...


  • Stoke-on-Trent, United Kingdom Brook Street Full time

    **_Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. _**_HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. _ - Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who...


  • Bexhill-on-Sea, United Kingdom Hastings Direct Full time

    Experienced Contact Centre Team Leader As a result of our UK Retentions department expanding significantly, we are seeking contact centre Team Leaders with experience to join us on our onshoring journey. You will be responsible for building a culture of excellence within your team by giving clear guidance and making sure colleagues know how important...


  • Stourport-on-Severn, United Kingdom Maria Mallaband Care Group Full time

    **About the Role**: *** 22 hours per week working 09:00 - 17:00 Saturday, Sunday & Monday ** The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of...


  • Southend-on-Sea, United Kingdom HAYS Full time

    Contact Centre Manager, Agency, £20.85 per hour, Southend Your new role Southend Council are looking to appoint an agency, full-time Contact Centre Manager to manage the centre and staff in line with the council's policies and procedures.Within this position, the post holder will be responsible for the organisation and co-ordination of contact between...


  • Oldbury-on-Severn, South Gloucestershire, United Kingdom IRIS- Networx Services Full time

    Customer Service Advisor Oldbury, Birmingham £Competitive Salary Hours of Work: Monday - Thursday 8am - 5pmFriday 8am - 4pm Do you have a great communication skills and experience working in a pressurised environment juggling multiple tasks simultaneously? Our client has a great opportunity for a Customer Service Advisor to join their team in Birmingham...

  • Sales Adviser

    2 days ago


    Stoke-on-Trent, United Kingdom Vodafone Full time

    Job Title: Contact Centre Sales Adviser - Stoke-on-Trent Job Title: Sales Adviser - Stoke-on-Trent Location: Stoke-on-Trent Contact Centre - Office Based Salary: £24,640 plus uncapped commission Working Hours: Full Time hours a week - Monday to Sunday between the hours of 8am and 8pm Because of the nature of our business you need to be 18 or over to...

  • Sales Advisor

    5 days ago


    Stockton-on-Tees, United Kingdom RED Driving School Full time

    Sales Advisor Inbound/Outbound **(Permanent with minimum 6 months probation)** **Full Time Hours - 37.5 hours per week** As one of the UK’s largest driving Schools, there is always a need for outstanding talent and people who can deliver excellence in customer service and sales. Working out of our busy Contact Centre HQ in Billingham we have an exciting...

  • Customer Advisor

    4 weeks ago


    Stoke-on-Trent, Staffordshire, United Kingdom Brook Street Full time

    My Public Sector Client based in Hanley, Stoke on Trent, is looking for a number of Customer Advisors to support their Single Justice Service Line. This is a temporary role for 5 months, Monday to Friday with the service line open between 9.00am to 5.00pm, 37.00 hours a week. This role is fully onsite and will be paying £11.88 p/hr. Please note the start...

  • Advisor

    1 month ago


    Burton-On-Trent, United Kingdom EE Full time

    Advisor **Job Req ID**:10847**Posting Date**:17-Feb-2023**Profession**:EE Retail**Location**:Coopers Square Shopping Centre, Burton upon Trent, United Kingdom**Salary**:£11.29 ph +20% on target commission (uncapped)

  • Advisor

    1 month ago


    Burton-On-Trent, United Kingdom EE Full time

    Advisor **Job Req ID**:11409**Posting Date**:24-Feb-2023**Function**:EE Retail**Location**:Coopers Square Shopping Centre, Burton upon Trent, United Kingdom**Salary**:£11.29 p/h plus 20% on target commission (uncapped


  • Stoke-on-Trent, Staffordshire, United Kingdom Brook Street Full time

    My Public Sector Client based in Hanley, Stoke on Trent, is looking for a number of Customer Advisors to support their Single Justice Service Line. This is a temporary role for 5 months, Monday to Friday with the service line open between 9.You will provide an accessible and inclusive service to service users (members of the public and professional users),...


  • Burton-On-Trent, United Kingdom TRENT & DOVE HOUSING Full time

    Working in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team. The team are responsible for providing a front line service to customers, answering inbound calls and a face-to-face service and resolving queries at the first point of contact....


  • Southend-on-Sea, United Kingdom Ventrica Full time

    Ventrica is a dynamic, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. We are an innovative business with a growing reputation here in the UK for technical innovation and digital transformation. In 2020 Ventrica picked up two awards at the prestigious** **European Contact Centre & Customer...


  • Stockton-on-Tees, County Durham, United Kingdom Pendragon PLC Full time

    Senior Service Advisor Stratstone Jaguar Land Rover Stockton Competitive salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver...


  • Stockton-on-Tees, County Durham, United Kingdom Pendragon PLC Full time

    Senior Service Advisor Stratstone Jaguar Land Rover Stockton Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver...

  • People (HR) Advisor

    4 weeks ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    We are looking for a People Advisor to work within our established People Operations team at UHNM. If you have achieved the L5 Diploma in Human Resources Management and have demonstrable experience working in Human Resources, then our People Advisor role is for you. This key role in the People Directorate provides comprehensive, compassionate and...