Client Services Executive
2 weeks ago
**Your role**:
We are an SME and are looking to grow our client base and nurture our current relationships with our clients. The role of the Client Services Executive will be to bring passion and enthusiasm to the post and going above and beyond for clients to create successfulpartnerships and growth within your own account. This role will require excellent account management, an enthusiasm for hitting monthly KPIs and along with a strong passion for identifying opportunity and always willing to go above and beyond.
There will also be an element of identifying key leads
**You’ll have ownership of**:
End to end process management with clients
Identifying "buying signals" within your account and being on step ahead when it comes to your clients’ recruiting needs
Strong interpersonal skills and relationship management
Able to pre-empt problems and prepare solutions
Time management skills; the ability to re prioritise constantly and plan ahead
The ability to work independently and be always proactive
Clear communication skills, able to confidently liaise with people at all levels
Coordination of our live working lists
Taking controlled job orders during busy periods
Organise and attend on-site reviews
Ability to successful hit monthly KPIs
Able to listen carefully and follow direction; able to have open and honest conversations with your clients
Excellent at building client relationships
The ability to identify "buying" signals
Excellent time management skills, able to prioritise and meet deadlines daily
A high standard of written English including the correct use of syntax and grammar
Strong communication skills, able to liaise confidently with people of all levels both face to face and over the telephone
A high attention to detail, able to follow processes accurately
Able to pick up CRM and systems easily and quickly
Previous customer service/lead generation experience
Proven record of going above and beyond on your KPIs
Excellent time management skills, able to prioritise and meet deadlines daily
If you are looking to join a dynamic growing SME, who strive off success, doing an excellent job and celebrate success please call us.
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