Engagement Lead

3 weeks ago


Bolton, United Kingdom North West Ambulance Service NHS Trust Full time

This is a motivating and exceptional opportunity to become an integral member of the Patient Safety Incident Learning Response Team, that are key to the success of leading Patient Safety Incident Investigations (PSIIs), including compassionate engagement and involvement of those affected by a patient safety incident at North West Ambulance Service NHS Trust.

We as a Trust are transitioning to fully adopt the Patient Safety Incident Response Framework (PSIRF) and Learning from Patient Safety Events (LFPSE) and we are seeking an individual who will be responsible for the effective engagement to communicate with and involve people affected by a serious patient safety incident in a learning response process.

The post holder will be responsible for actively engaging patients, families, and healthcare staff to seek input into the learning response and develop a shared understanding of what happened.

For undertaking and leading the learning response process for a concurrent number of allocated patient safety incidents across the Trust.

The post-holder will work across the NWAS footprint supporting operational and clinical teams to identify learning and make recommendations to improve quality and safety.

Applicants are requested to be available on(Wednesday 16th August 2023) for the selection process.

**For more information about this vacancy, please contact**:
Jonathan Taylor, Head of Risk and Assurance

07812 304434

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.


  • Volunteer, Engagement

    3 weeks ago


    Bolton, Bolton, United Kingdom Citizens Advice Bury and Bolton Full time

    Location: This is initially an in-office role, but following successful progression, will become a hybrid role working between home/ office and presence at outreaches across Bury/ BoltonHours: The hours of work will vary, depending on the needs of the role. With advance notice, there may be evening and weekend work. The post-holder is expected to work...

  • Volunteer, Engagement

    3 weeks ago


    Bolton, United Kingdom Citizens Advice Bury and Bolton Remote Work Freelance Full time

    Location: This is initially an in-office role, but following successful progression, will become a hybrid role working between home/ office and presence at outreaches across Bury/ Bolton Hours: The hours of work will vary, depending on the needs of the role. With advance notice, there may be evening and weekend work. The post-holder is expected to work...

  • Volunteer, Engagement

    3 weeks ago


    Bolton, Greater Manchester, United Kingdom Cabb Full time

    Volunteer, Engagement & Development Manager Role Volunteer, Engagement & Development Manager Hours Part-time (28 hours per week, worked over 4x days minimum) The hours of work will vary, depending on the needs of the role. With advance notice, there may be evening and weekend work. The post-holder is expected to work flexibly. Location This...

  • Technology Planning

    4 weeks ago


    Bolton, United Kingdom MBDA Full time

    **_Bolton_** **Together. For the future of defence.** **Salary**: Circa £50,000 dependent on experience + bonus + benefits **Hybrid working pattern**: Where possible, we will seek to accommodate a blended approach to on-site and remote working **- **such as 1-2 days per week on-site or attending external meetings **The opportunity**: We have a great...

  • Content Creator

    1 week ago


    Bolton, United Kingdom Darts Corner Full time

    An exciting opportunity has arisen for a Content Creator to join Darts Corner. **The Role** The role of the Content Creator is to lead, plan, create and edit a range of professional digital assets to inspire and engage our audiences and showcase our range of brands; the content includes Photography (Products, Lifestyle, Player Portraits), Videography...

  • Aftersales Manager

    3 weeks ago


    Bolton, United Kingdom Holt Recruitment Ltd Full time

    An exciting opportunity has arisen for an Aftersales Manager to join a franchised dealership. Reporting into the Head of Business you will be responsible for managing the aftersales department which includes a team of Technicians, Workshop Control, Parts and front of house Service Advisor team across a split site workshop. Your key objective will be to drive...


  • Bolton, United Kingdom CCM Motorcycles Full time

    **Location**: Bolton **Salary**: 22-24k, dependent on experience + commission (potential 4k commission), **About the Role & Company** The Customer Service Advisor will play an important role in the lifecycle of our customers. Manufactured by us in Bolton, our motorbikes are unique, different, in a category of their own. We want our customer journey to...


  • Bolton, United Kingdom CCM Motorcycles Full time

    **Location**: Bolton **Salary**: 22-24k, dependent on experience + commission (potential 4k commission), **About the Role & Company** The Customer Service Advisor or unior Sales Advisor will play an important role in the lifecycle of our customers. Manufactured by us in Bolton, our motorbikes are unique, different, in a category of their own. We want our...


  • Bolton, United Kingdom Get Recruited (UK) Ltd Full time

    **DIGITAL MARKETING EXECUTIVE** **BOLTON (HYBRID WORKING AVAILABLE)** **£28,000 to £35,000 + BENEFITS** **FLEXIBLE START TIME / EARLY FINISH FRIDAY** **THE COMPANY**: We're exclusively recruiting for a market leading business who has been recognised globally for their products and as a result works with some of the most well-known brands right across...

  • Aftersales Manager

    3 weeks ago


    Bolton, United Kingdom Holt Recruitment Ltd Full time

    An exciting opportunity has arisen for an Aftersales Manager to join a franchised dealership. Reporting into the Head of Business you will be responsible for managing the aftersales department which includes a team of Technicians, Workshop Control, Parts and front of house Service Advisor team across a split site workshop. Your key objective will be to drive...

  • Procurement Manager

    4 weeks ago


    Bolton, United Kingdom Portfolio Procurement Full time

    Portfolio Procurement has been engaged by a leading niche manufacturing business to recruit an experienced Procurement Manager. This role comes with hybrid working, good pension, life cover and much more. Experience/ Skills required : Experienced Buyer/Procurement Manager within the manufacturing sectorExperience of negotiating supplier agreements,...

  • Procurement Manager

    7 days ago


    Bolton, Bolton, United Kingdom Portfolio Procurement Full time

    Portfolio Procurement has been engaged by a leading niche manufacturing business to recruit an experienced Procurement Manager. This role comes with hybrid working, good pension, life cover and much more. Experience/ Skills required :Experienced Buyer/Procurement Manager within the manufacturing sectorExperience of negotiating supplier agreements,...


  • Bolton, United Kingdom Bolton Council Full time

    Leader of Vocal and Choral Department Bolton Music Service (Greater Manchester Music Hub) 27.5 Hours Per Week, 1 FTE Teacher’s Pay and Conditions Unqualified/Qualified Range - £20,598 to £46,525 Per Annum Permanent The Role Ask us about flexible working options - #HappytoTalkFlexible Bolton Music Service (Greater Manchester Music...


  • Bolton, United Kingdom Protocol National Limited Full time

    Role: English LecturerLocation: Bolton College, Deane Road CampusHours: Full time, Monday to Friday    Term: Temp to June 28thPay rate: £17.09 to £25.65 depending on qualifications & experienceBenefits:Opportunities to engage with staff training and development opportunities.Fantastic onsite facilities including a fully kitted out fitness suite, our...

  • HR Coordinator

    6 days ago


    Bolton, United Kingdom De La Rue Full time

    **MAIN PURPOSE OF THE ROLE** To provide professional and pro-active HR generalist and administrative support to the sites, taking responsibility for day to day issues including provision of advice to management when appropriate and as directed and supporting the Lead HR Business Partner with annual HR processes when required. The role holder will often be...


  • Bolton, United Kingdom Bolton Council Full time

    Primary School Music Curriculum Teacher Bolton Music Service (Greater Manchester Music Hub) 16.5 Hours Per Week, 0.6FTE Teacher’s Pay and Conditions Unqualified/Qualified Range - £20,598 to £46,525 Per Annum Fixed Term Contract From 1st September 2024 until 31st August 2025 The Role Ask us about flexible working options -...

  • Vocal Teacher

    4 weeks ago


    Bolton, United Kingdom Boroughwide Full time

    Job Title: Vocal Teacher Team: Bolton Music Service (Greater Manchester Music Hub) Hours: 16.5 hours (0.6FTE) Grade: Teacher’s Pay and Conditions (Qualified and unqualified scale) plus additional allowances in accordance with Teachers and Pay Conditions £20,598 to £46,525 per annum Contract: Fixed term from 1st September 2024 to 31st...


  • Bolton, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...


  • Bolton, United Kingdom Circle Health Group Full time

    Healthcare Assistant_ - The Beaumont Hospital_ - Full Time - Permanent_ - £21,742.50 (depending on level of experience, training and qualification)_ **The Beaumont Hospital** in Bolton** Is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than...


  • Bolton, United Kingdom KBS Corporate Finance Full time

    Job Advert **Associate Corporate Finance Director** KBS Corporate (part of the K3 Capital Group Plc) is one of the UK’s leading providers of company sale services, offering guidance and advisory services to shareholders. As one of the UK’s most active dealmakers, KBS Corporate regularly tops industry league tables and excels above its competitors....