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Spa Receptionist

1 month ago

Barnard Castle, United Kingdom The Morritt Hotel and Garage Spa Full time

The Morritt Hotel is currently recruiting for an enthusiastic Spa Receptionist to join our award winning, boutique team at the Garage Spa, Barnard Castle.

The Spa at the Morritt Hotel has 6 treatment rooms and is partnered with hand selected luxury brands such as Elemis, Jessica Nails and St Tropez. As Spa Receptionist, you will ensure our customers feel welcome and at ease the moment they come through the door. Whether they are a regular spa guest, or have a day/stay of relaxation and spa pampering planned, it's your warm and friendly greeting that sets the tone for our customer's experience.

You'll take treatment bookings and payments, answer membership and treatment enquiries and work closely with the therapy team to ensure a busy day runs like clockwork in our spa. You'll also support your manager to maximise revenue through proactive product sales and careful treatment diary management.

You will provide information on hotel services and most importantly, as their host, make our guests feel welcome and help them unwind during their stay.

**The Employer**:
**What you’ll need?**
- To be well presented, confident and have natural people skills;
- To be tech savvy with the ability to manage bookings within our 'prem spa' booking engine;
- Ideally, you will have direct experience within a hotel or spa environment, however, more important is your ability to provide great service and build rapport with guests;

**Job Types**: Full-time, Permanent

**Salary**: Up to £10.42 per hour

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Wellness programme

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Work Location: One location

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