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Spa Receptionist

4 months ago

Studley Castle B AJ, United Kingdom Warner Leisure Hotels Full time

Part Time - 16 hours
Salary: 11.44 per hour

We have a fantasticopportunity for a receptionist to come and join our Spa team here at Studley Castle, as the first point of contact you’ll give a warm, friendly and professional welcome to all spa members andguests; provide a fantastic customer experience face to face, on the telephoneand by email.

Just aflavour of the role:-

Welcoming our guests and members into the Spa
Answering all requests and queries in a friendly yet professional manner
Being responsible for ensuring the Spa’s opening/closing procedures are completed correctly
Supporting the daily Spa operation
Handling beauty and indoor and outdoor activity bookings as and when required
The Ideal Candidate:
The ideal candidate will excel at creating a fantasticcustomer experience for guests and a member whether that is face to face, onthe telephone or by email, enjoy working as part of a team, take pride in theirpersonal presentation and have a can-do attitude.  Previous experiencewould be an advantage but not essential as we will train and develop you. A flexibleapproach is required as this role will involve you working a mixture of shifts includingweekends on a rotational basis.

The benefits of working with us:

20% team member discount across Warner Leisure Hotels, Butlin’s and Haven holidays for you, your family and friends.
Complimentary use of the gym and access to the studio classes
22 days annual leave pro rata’d
Government pension scheme and optional salary sacrifice scheme
Reward & recognition schemes
Fantastic discounts when making purchases from most major retailers and hundreds of discounts on everyday purchases
Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate\'s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\'t hesitate to reach out to us at: 

If this soundslike the role for you then please apply today

Location: Studley Castle Hotel, Warwickshire, B80 7AJ