Property Services Scheduler

2 days ago


Camden, United Kingdom Reed Talent Solutions Full time

**Property Services Scheduler**
We are One Housing, and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.
Our Property Services team is knowledgeable, skilled, friendly and we love what we do. We are passionate about the high quality of service we provide.
We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.
Join our Property Services team as a **Property Services Scheduler**
Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Our Property Services team is crucial in helping us deliver on this vision.
The team works on the provision and maintenance of our large portfolio of properties. This demands strong organisational skills and the ability to work collaboratively with customers, other teams, and external service providers.
We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.
**The role**
We have a fantastic opportunity for someone to join us in the position of **Property Services Scheduler**
**Salary**: £25,775 - £26,500 per annum
**Location**: Office is based at Atelier House Camden, hybrid working (average of 3 days in office 2 at home)
**Your responsibilities willinclude**:

- Being responsible for an effective administration contribution to enable work to be carried out in a timely and compliant manner
- Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works; ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs
- Phoning residents to ensure access is gained for works
- Working with emergency appointments and resolving scheduling conflicts
- Ensuring that subcontractors are completing jobs on time, and they submit completed paperwork correctly ready for supervisor’ review and contractor payment
- Assisting in the investigation of complaints (informal and formal) and expressions of dissatisfaction with the service

**What you will need to succeed**
We are looking for someone who believes in working together as part of a team, who shares our values and is friendly and positive.
- Experience of working in the Housing/Property sector (desirable)
- Good level IT skills and literacy
- A self-motivated, resilient, assertive, and confident approach
- The ability to scrutinise data and provide recommendations
- Proven experience of excellent customer service skills

**The offer**
- **Salary**: £25,775 - £26,500 per annum
- **Your holidays are important to us.** Take up to 28 days annual leave plus bank holidays.
- **Lean travel..** Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
- **Looking forward to your big bucket list trip?** You can buy or sell up to five days annual leave each year. [not for statutory employees]
- **Get paid to do good.** We offer you two days off on full pay each year to volunteer in our communities....



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