Commercial Property Advisor
2 days ago
**Commercial Property Advisor**
We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.
The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. We are proud of our expertise and passionate about the high-quality, service we deliver to all of our customers.
We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.
**Join our Customer Services team as a commercial Property Advisor**
Our Customer Services teams play a central role in achieving our vision. Our teams include our Customer Contact Centre and specialist teams like income collection, rent and service charges and resident management. Often acting as a first-point of contact forour customers we prize our accountability, empathy and a genuine self-desire to be helpful and informative.
We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.
**The role**
We have a fantastic opportunity for someone to join us in the position of commercial Property Advisor in London. Your responsibilities will include:
- To be responsible for the day-to-day operations of our commercial portfolio, being the first point of
- contact for all commercial tenants, caretakers, contractors, and agents.
- To provide an excellent customer focused, professional service to customers, ensuring all legal
- landlord/freeholder obligations are met, ensuring all relevant fees, charges, notices, and rents are
- issued in a timely manner and addressing as required any queries in relation to these.To ensure accurate, compliant, and effective marketing is produced including photos and floor plans.
- To ensure website portals are up to date and properties are displayed and updated within 24 hours of
- any notice being received or served. To distribute any marketing to existing/potential
- tenants/customers.
- To negotiate rents and property transactions on our portfolio ensuring rents are maximised, voids are
- minimised and that the transactions represent the best long-term strategy for One Housing
- To assist with the collection of all rents, ground rents, service charges, and other property charges
- and recovery process, ensuring this is effective and efficient. To be responsible for the correct and
- accurate management of all service charge, rent and deposit accounts.
- To work closely with other property management, repairs, and estate teams to ensure properties are
- well managed and the environment is well maintained.
- To advise and implement lease terms, statutory measures, deposit and One Housing policies
- relevant to the management of the commercial portfolio.
- To provide specialist advice and guidance to colleagues, residents and the public on matters relating
- to our commercial properties.
**What you will need to succeed**
- To carry out all property management tasks as directed by your manager or other appropriate senior
- manager
- To carry out direct lettings and viewings and to market properties to achieve maximum value and
- minimise voids - to meet set targets.
- To liaise closely with legal representatives to produce legal documentation.To arrange post repair inspection and any other form...
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