Transport Administrator

2 months ago


Evesham, United Kingdom Re Resource Group Full time

**JOB DESCRIPTION**:
The Transport Office is a key part of the operation of Perkins Distribution Ltd, delivering to our Stakeholder customers while supporting the demands of The Metal Centre loading program. You will be expected to deal in an appropriate manner with all duties, also liaising face to face with driving staff, and deal with internal and external customer enquiries in a polite and professional manner at all times, while maintaining a high level of customer service. The person appointed will take daily responsibility in managing all admin systems, working with various software programs including Microsoft office and producing scheduled reports for the Transport Manager. We are looking for someone with excellent customer service skills along with experience of working in a busy office environment, with the ability to develop and maintain strong professional relationships.

**Hours and salary**

Your working hours will be 09:30am to 05:30pm from Monday to Friday, including a one-hour lunch break.

22,000-24k per year plus bonuses

**KEY RESPONSIBILITIES**:
v Checking, issuing and filing transport paperwork.

v Proactively communicate any potential service issues both internally and externally.

v Call handling along with all elements of customer service.

v Continually develop your personal skills and knowledge to improve the effectiveness of your role.

v Interaction with all team members.

**CANDIDATE REQUIREMENTS**:
v Experience of working within a busy office environment.

v Experience of working in a Customer Service based office position.

v The ability to work within a small team, be flexible in approach and driven to providing excellent customer service.

v Competent in the use of Microsoft office systems.

v Must be self-motivated, accurate and able to multi-task.

v A positive work ethic, with an ability to work on your own or as part of a team.

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