Care Coordinator

3 weeks ago


Southampton, United Kingdom Coastal PCN Full time

Working with the primary care team, identify cohorts of patients who require annual reviews. Contact and work with these patients to organise review appointments Be responsible for improving healthcare outcomes across the PCN by helping to lead Quality and Outcomes Framework (QOF) work in the practices Assist the patient to navigate and progress through the relevant pathways, processes and systems, answering patient questions, making phone-calls, appointments, arrangements for care, liaising with professionals, service personnel and wider stakeholders Implement a process for safety-netting at the practice, so patients are followed up effectively Implement new pathways for effective follow-up of patients with Long Term Conditions Work with the other PCN Care Coordinators to share learning and best practice Build and maintain effective relationships with the practice teams and PCN staff Collate patient data with best practice and upload and regularly update the patient record Be responsible for improving healthcare outcomes across the PCN by helping to lead Quality and Outcomes Framework (QOF) work in the practices Create, amend and use searches within the clinical system to identify cohorts of patients Create, amend and produce letter/text templates for the individual practices. Produce protocols and spreadsheets to provide audit Organise and participate in Practice management, reception and PCN Meetings


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