1st Line Support Engineer

3 weeks ago


Manchester, United Kingdom Opus Recruitment Solutions Ltd Full time

**1st Line Support Engineer | Manchester Area | £28,000-30,000 | Hybrid**
As a **1st Line support Engineer**, you will be working closely with organizations in the Health Sector to provide IT support and guidance to internal users. You will also be working alongside some of the **Top 20 Pharmaceutical companies**.
This is a **hybrid** role, meaning you will be working 2 days in the Manchester office and 3 days from home.
The job involves standard working hours Monday-Friday with no on-call required.
**In this role you will**:

- Provide IT support, diagnose and resolve technical issues effectively.
- Establish strong client and user relationships.
- Devise, implement and test new ideas for internal growth and development.
- Continuously maintain and update user documentation.
- Deliver new project activities.

**You will need experience with the following technologies**:

- Windows 10, Office 365, Exchange, Active Directory and Teams.
- SCCM, Intune & JAMF.
- Bit Locker & FileVault.
- Ani-Virus, Zscaler, Mimecast, MFA.
- PowerShell.
- Box.
- ServiceNow.
- TeamViewer.
- Support Apple OS devices (iPad, Macs, iPhones)

**Other key attributes**:

- Strong communication, problem-solving and listening skills.
- Ability to work well under pressure, individually or as part of a team.
- Confident, enthusiastic and self-motivated with a positive mindset.
- Excellent organisational skills, as well as the ability to manage time effectively.
- Excellent customer service skills.
- Willingness to learn and develop new skills.
- Flexibility to commute.

Key benefits:

- 25 days holiday allowance.
- 6% pension and life insurance.

**What to do next**:



  • Manchester, United Kingdom Get Recruited (UK) Ltd Full time

    **1st LINE IT SUPPORT ENGINEER** **MANCHESTER UP TO £26,000 + 24 DAYS HOLS & BANK HOLIDAYS + FANTASTIC BENEFITS** We are currently supporting a well-established and expanding business based in Manchester who are looking for an experienced 1st Line Support / IT Administrator to join their successful team. As the 1st Line Support / IT Administrator, you...

  • 1st Line IT Support

    3 weeks ago


    Manchester, United Kingdom FOCUS 5 RECRUITMENT LTD Full time

    Focus 5 Recruitment are recruiting for a 1st Line IT Support Engineer who will work within an IT Operations Team who are responsible for supporting and maintaining IT systems and for providing efficient desktop support to all business users. The team youwill join is responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs,...


  • Manchester, United Kingdom Circle Recruitment Full time

    **1st Line IT Support Technician - MSP - Microsoft Gold Partner - Manchester** Following a number of recent acquisitions and expansion growing the company, a Microsoft Gold Partner based in Manchester is looking to add another 1st Line IT Support Engineer to join their team and get involved in a number of cloud-based solutions fortheir client base. This is...

  • 1st Line Support

    2 weeks ago


    Manchester, United Kingdom BeTechnology Group Limited Full time

    **Role**:1st Line Support **Duration**: 6 months **Location**: Manchester **Stance**: Inside IR35 Be:Technology are working with a company within the Education sector for a 1st Line Support role. **We are looking for**: - Office 365 - Windows - IT Degree - 1 year 1st Line support experience - Network Configuration BeTechnology Group Limited is acting...


  • Manchester, United Kingdom In Technology Group Full time

    Job Title: 1st/2nd Line IT Engineer Location: Manchester City Centre Salary: Up to £30,000 DOE Our client, an internal company within the technology sector, is expanding their team to meet increasing business demands. They are seeking a dedicated and driven 1st/2nd Line IT Engineer who is a good problem solver and great communicator. Please note that a...


  • Manchester, United Kingdom CV-Library Full time

    Job Title: 1st/2nd Line IT Engineer Location: Manchester City Centre Salary: Up to £30,000 DOE Our client, an internal company within the technology sector, is expanding their team to meet increasing business demands. They are seeking a dedicated and driven 1st/2nd Line IT Engineer who is a good problem solver and great communicator. Please note that...


  • Manchester, United Kingdom In Technology Group Full time

    Job Title: 1st/2nd Line IT EngineerLocation: Manchester City CentreSalary: Up to £30,000 DOEOur client, an internal company within the technology sector, is expanding their team to meet increasing business demands. They are seeking a dedicated and driven 1st/2nd Line IT Engineer who is a good problem solver and great communicator. Please note that a valid...

  • 1st/2nd Line Support

    2 weeks ago


    Manchester, United Kingdom ITECCO Full time

    1ST/2ND SUPPORT ENGINEER - £120-£140/DAY - 3 MONTH (VIEW TO EXTEND) - MANCHESTER - INSIDE IR35 A major company in Manchester is looking to take on a 1st/2nd Line IT Support Engineer to help out on their service desk, the role is on a 3-month contract with a great view of extension! Key Skills Required: - Active Directory - Office 365 - Windows 10 -...


  • Manchester, United Kingdom Robert Walters Full time

    An ambitious and responsible travel company that specialise in all aspects of travel for NPOs (universities, charities, faith, humanitarian) with an international presence are requiring a 1st line engineer to man their service desk and help out on projectswhen needed. This position has opened due to expansion - with a number of people joining, you'll assist...


  • Manchester, United Kingdom ITECCO Full time

    **1st Line Support Techncian, £27,000, Manchester** **Job Title**: 1st Line Support Technician **Location**: Manchester, United Kingdom **Salary**: £27,000 per year **Key responsibilities**: - Troubleshoot and resolve a wide range of technical issues, including hardware and software problems, network connectivity issues, and more - Document and track...


  • Manchester, United Kingdom Webrecruit Full time

    **1st Line Support Advisor** Manchester, Greater Manchester £18,000 - £23,000 per annum Plus Pension, Healthcare Scheme, 25 Days’ Holiday & Your Birthday Off Established in 1996, our client is a leading provider of benefits and expenses software. Since their inception, they have built up an enviable blue-chip customer base. They are now looking for a 1st...


  • Manchester, United Kingdom Flexible Solutionz Full time

    Role: 1st Line Support Engineer (remote) Location: Remote (Manchester / Leeds would allow access when required to their office) **Salary**: £25-30k + benefits We are currently working with an established business who put their culture at the heart of everything they do. Their principles have enabled them to develop a team who work efficiently, are...

  • 1st Line IT Support

    2 weeks ago


    Manchester, United Kingdom Manchester Staff Ltd Full time

    **1st Line IT Support - City Centre** Manchester Staff are working with a leading IT Support company based in Manchester City Centre who are looking to add a 1st Line Support Engineer to their team. The role is based in the office Monday to Friday. **The role**: - Looking after a group of companies who outsource their IT Support to our client. - You will...


  • Manchester, United Kingdom Webrecruit Full time

    Manchester, Greater Manchester £18,000 - £24,000 per annum Plus Pension, Healthcare Scheme, 25 Days’ Holiday & Your Birthday Off Established in 1996, our client is a leading provider of benefits and expenses software. Since their inception, they have built up an enviable blue-chip customer base. They are now looking for a 1st Line Support Advisor to...


  • Manchester, United Kingdom Robert Walters Full time

    Fantastic opportunity for a 1st Line Support Analyst to join a digital transformation and IT solutions business due to continuous growth. Excellent career progression opportunities working within a well established IT team. Experience with Microsoft Windows 10 troubleshooting / general hardware support is necessary. £20k -£24k / Flexible Working /...


  • Manchester, United Kingdom Content+Cloud Full time

    **Desktop and Field Engineer - 1st and 2nd Line** Are you tired of seeing your colleagues through a screen and still love the flexibility of remote work? If you thrive in an environment where collaborating with a team is encouraged and engaging with clients on-site, then you have come to the right place. Your typical day will include providing second-line...


  • Manchester, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support...


  • Manchester, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff...


  • Manchester, United Kingdom Webrecruit Full time

    1st Line Support Advisor Manchester, Greater Manchester The Organisation Established in 1996, our client is a leading provider of benefits and expenses software.Since their inception, they have built up an enviable blue-chip customer base.They are now looking for a 1st Line Support Advisor to join them on a full-time, permanent basis, working 35 hours per...


  • Manchester, United Kingdom ECS Resource Group Full time

    1st Line NOC Engineer (French Speaking)Location: Wigan (Onsite, Full-Time)Type: PermanentRate: Competitive, based on experienceI am recruiting for a well-established Telecommunications company, operating for 18 years, specializes in a range of services, including: GDPR-Compliant Guest Wi-Fi SD-WAN Networks Managed Wi-Fi/LAN Infrastructure & Broadband/Leased...