Engagement Coordinator

6 months ago

Reading, United Kingdom The Fedcap Group Full time

**Salary**:£27,295

**Location**:Reading and Slough.

**Full time & Part time **positions available

**Closing Date**:5pm Friday 18th August

**About Fedcap**

Fedcap Employment (part of The Fedcap Group) is a not-for-profit organisation delivering employability solutions across a range of UK contracts through a blend of local frontline professional teams. Our services are more vital than ever before to individuals and their wider communities as we tackle unemployment rates head on.

**The Role**

Are you a proactive self-starter who has the ability to build professional relationships, network and get stuck in from day 1? Are you sales orientated with the ability to present and ‘pitch’ in a personable and engaging manner? If you are then come and join our growing team at the start of an exciting project.

Subject to contract award, Fedcap are looking for 2 x Engagement Coordinators (full time and part time available) to work across Reading and Slough to help secure eligible individuals onto the provision by establishing and maintaining meaningful relationships with Job Centres, local referral agencies and the community with the overall objective of supporting individuals to find sustainable employment.

**You will be **
- Delivering the programme engagement strategy across a defined area, which will focus on targeted approaches to organisations, leading to the creation of effective referral channels into DWP Provision.
- Supporting the performance of our programmes, by setting-up effective referral channels.
- Working with internal and external stakeholders to develop and agree programme engagement plans to meet performance requirements of our DWP provision
- Initiating, preparing and delivering high quality engagement sessions via a range of methodologies, including virtual presentations, workshops and seminars at dedicated events.
- With Integration Team colleagues, support the development and maintain relationships with key stakeholder groups (e.g. Local Authorities, Education, LEP’s, Chamber of Commerce, Third Sector orgs) to ensure our approach and offer is aligned with local stakeholder objectives.
- Coordinating engagement and partnership meetings with key JCP partners, e.g. Dedicated SPOCs, Work Coach Leads etc.
- Working alongside Operational teams to ensure engagement activity is focused in the areas of greatest need.

**About you **

Can you embrace our company values which are **Kindness, Respect, Integrity, and Innovation?**

**Skills and Experience**

**Essential**
- Experience in developing and leveraging relationships with a range of stakeholders
- Experience of delivering services to meet contractual and quality standards
- Customer orientated and driven by results gained from quality of service, willing to put the participants at the heart of everything you do.
- Someone who loves a fast-paced working environment that has set result and targets.
- Able to adapt to difficult or challenging situations when required.
- Digitally savvy with the ability to use a range of Microsoft programmes

**Desirable**
- Working in recruitment, government funded services or similar sectors.
- Knowledge of the employability industry
- Knowledge of the local labour market and its challenges
- Ability to travel across a specified geographical area (region), when required

**Key Competencies**:

- Adaptability
- Results focused
- Customer centric
- Rapport building
- Resilience
- Quality & compliance.

**What else can we offer you?**
- You won’t work on weekends or bank holidays
- A monthly benefits scheme worth £500 with access to over 900 retailers
- A cycle to work scheme that is open all year long
- Laptop and mobile phone for every employee
- Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others.
- The opportunity of an Institute of Employability Professionals (IEP) qualification for all employees
- A two-week Induction and training programme
- Company annual leave, including a buy/sell scheme
- Free life cover
- Pension with a 4% match from Fedcap

**Additional information**

To learn more about our recruitment process, our Disability Confident Scheme and Access to Work please **click here.**

**Equality, Diversity, and Inclusion**

**Disability confident employer**

**Veterans and service personnel**

Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.

**Mission**:To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged.

Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas deve

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