Operations Admin
3 weeks ago
**An exciting opportunity has arisen in Christchurch (BH23) (please note this an ITAR site) for an Operations Administrator to join our client on a full-time temporary basis. Working Hours - 37 per week (07.00hrs - 15.30hrs) Pay Rate £13.20**
The operations administrator is a support function within the operations teams at Bournemouth. In this role, the administrator is responsible for workshop performance analysis, KPI reporting, review/process employee attendance records, supporting the externalcustomer and business teams and supporting the operations team with projects.
**Main Responsibilities**
KPI Management
- Track, update and report on full repair process and turn-around time (TAT)
- Validate data and action discrepancies reported in data
- Work with other departments to collaborate and report performance to the Client
- Maintain and upload OTTR data to IDS Dashboards
- Update operations with forecast / availability data
Work Order Review and Analysis
- Conduct Hours Per Unit (HPU) and Time Work Bench (TWB) analysis to prepare summary and report to management
- Update, review and identify errors with team's clockings
Record / Data Management
- Update TWB and availability tools with team's attendance
- Update and support operation teams training plans and skills matrix
- Working with QE team on updating and keeping records of training and records
ISC Business and Customer Support Focal
- Gathering and presenting data to CSR/CSO/business teams and the site.
- Ensuring these teams have adequate visibility to the issues and corrective action plans in place for their products
Project Management
- Support R&O improvement projects for example TAT reduction, efficiency, improvements
**Skills**
Effective communicator and present information
Competent MS Office user
Self directed
Ability to work as an effective part of a cross functional team
Excellent interpersonal and customer relationship skills
Data analysis skills
Six Sigma or Lean experience
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