Customer Data Management

1 month ago

Cambridge, United Kingdom Dassault Systèmes Full time

**YOUR ROLE**:
Dassault Systèmes has been providing companies and individuals with virtual universes for more than 40 years to imagine sustainable innovations. Serving more than 200,000 customers in 12 industries, from high tech to life sciences, from fashion to transportation, we help businesses and people around the world create sustainable innovations for today and tomorrow.

Within the EMEAR Sales Business Administration team, in a context of transformation linked to the growth of the group, you support the Manager of the EUROWEST region daily. You are trained to become a specialist in our sales process to guarantee the compliance of our operations and to provide support to our sales teams.

You evolve in a complex and international environment, within a rich multicultural team of 50 people, spread over France, Germany, the United Kingdom and India. Your community is at the heart of a varied ecosystem bringing together all the other Business Administration functions (legal, pricing, revenue recognition, credit, export control, etc.), our internal and external clients and partners, as well as your counterparts based in the United States and in Asia.

CDI position based at the Dassault Systèmes Uk LTD Cambridge Office

**YOUR RESPONSIBILITIES**:
Within the Sales Business Administration organization, you are in charge of approving our software orders, managing the customer repository, and deploying our On-Premise and Cloud solutions f

As such, your main missions will be:

- Support for business activities: supporting sales teams, proposing solutions and securing quarterly closings.
- Internal control: guarantee the integrity of the customer repository, compliance with sales processes and customer contracts, and ensure right first time delivery of our products (keys, media & cloud access).
- Management of operational projects: analyze business issues, propose resolution plans and execute them.
- Management of operational flow: develop automation and delegation to our shared services center for transaction processing.
- Transformation and project management: participation in projects to improve tools and processes, deployment of new work methodologies, implementation of collaborative tools for monitoring operations.

**YOUR QUALIFICATIONS**:

- You are an engineer with a strong appetite for business issues OR you are a graduate of a Business School / University (Economics, Management, Law) with a strong taste for new technologies and technical products;
- You have a first successful experience in a support function for sales teams in a complex international context, ideally in the new technologies sector. You have had the opportunity to participate in transformation projects;
- Analytical thinking, problem-solving skills, attention to details;
- Knowledge of various CRM, and ERP systems;
- Ability to analyze contracts ;
- Experience in Data analytics and compliance reviews;
- Able to interpret rules in conmtect of compliance;
- You enjoy managing operations and solving complex problems while knowing how to work in a demanding business context punctuated by quarterly closing rates. You want to work within an international and multicultural community;
- You have a strong taste for new technologies and you are comfortable with collaborative tools as well as Excel (TCD, VLOOKUP, Business Intelligence) and Power Point;
- A fluent level of expression in English is required. Additional West European language is a plus.

**WHAT’S IN IT FOR YOU**:

- Your work will impact the outcome of the world’s biggest companies and organizations;
- Your skills will be constantly improved through challenging tasks, seminars, courses, peers knowledge sharing;
- A permanent job in a sustainable, innovative, science-oriented international company;
- Personal benefits: Health insurance, flexible working model.

**Diversity statement**:
As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

  • Data Architect

    1 month ago

    Cambridge, United Kingdom Abcam Full time

    Company Description For over 20 years, Abcam has been providing tools the scientific community needs to enable faster breakthroughs in critical areas like cancer, neurological disorders, infectious diseases, and metabolic disorders. We believe that to continue making progress, we need to work together in new ways. We need your own unique perspective...

  • Customer Service Representative

    2 weeks ago

    Cambridge, United Kingdom City Facilities Management Holdings Ltd Full time

    Customer Service Representative - Nightshift Salary £25,334.00 Location GHO Shift Pattern Nights Hours per day This is a Permanent, Full Time vacancy that will close in a month at 23:59 BST. The Vacancy Job Purpose:  To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all...

  • Customer Service Representative

    5 days ago

    Cambridge, United Kingdom City Facilities Management Holdings Ltd Full time

    Customer Service Representative - Backshift Salary £24,360 Location GHO Shift Pattern Other Hours per day This is a Permanent, Full Time vacancy that will close in a month at 23:59 BST. The Vacancy Job Purpose:  To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all customer...

  • Customer Service Representative

    2 days ago

    Cambridge, United Kingdom City Facilities Management Holdings Ltd Full time

    Customer Service Representative - Backshift Salary £24,360 Location GHO Shift Pattern Other Hours per day This is a Permanent, Full Time vacancy that will close in 25 days at 23:59 BST. The Vacancy Job Purpose:  To answer inbound calls and make outbound calls in a professional manner whilst logging and passing out efficiently all customer...

  • Customer Data Management

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom Dassault Systemes Full time

    Customer Data Management & Compliance Specialist Dassault Systèmes has been providing companies and individuals with virtual universes for more than 40 years to imagine sustainable innovations. Serving more than 200,000 customers in 12 industries, from high tech to life sciences, from fashion to transportation, we help businesses and people around the...

  • Customer Service Manager

    1 month ago

    Cambridge, United Kingdom Exact Sourcing Ltd Full time

    An exciting opportunity has arisen for a Customer Service Manager to join this growing business to help drive and promote proactive client engagement and use data to improve and change the way that they respond and interact with their clients. As the Customer Service Manager, you will be overseeing the customer service and commercial team looking at helping...

  • Data Manager

    1 month ago

    Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Applications are invited for a Data Manager to join the CRUK Cambridge Centre Urological Malignancies Virtual Institute (UMVI) on the Cambridge Biomedical Campus, a multi-disciplinary research team focused on translational research in renal and prostate cancer.The UMVI is seeking to recruit a full time Data Manager for the ARTIST Kidney Cancer study. This is...

  • Clinical Data Manager

    7 hours ago

    Cambridge, United Kingdom VRS Recruitment Full time

    Clinical Data Manager | 12-month FTC | Cambridgeshire A unique opportunity for an accomplished Clinical Data Manager to join a leading laboratory changing clinical practice!Our client is a key player within medical devices sector, focused on delivering accurate non-invasive, point of care tests to patients. Their patented technology is used to measure...

  • Clinical Data Manager

    12 hours ago

    Cambridge, United Kingdom VRS Recruitment Full time

    Clinical Data Manager | 12-month FTC | Cambridgeshire A unique opportunity for an accomplished Clinical Data Manager to join a leading laboratory changing clinical practice! Our client is a key player within medical devices sector, focused on delivering accurate non-invasive, point of care tests to patients. Their patented technology is used to measure...

  • Clinical Data Manager

    23 hours ago

    Cambridge, United Kingdom VRS Recruitment Full time

    Clinical Data Manager | 12-month FTC | Cambridgeshire A unique opportunity for an accomplished Clinical Data Manager to join a leading laboratory changing clinical practice!Our client is a key player within medical devices sector, focused on delivering accurate non-invasive, point of care tests to patients. Their patented technology is used to measure...

  • Clinical Data Manager

    20 hours ago

    Cambridge, United Kingdom VRS Recruitment Full time

    Clinical Data Manager | 12-month FTC | Cambridgeshire A unique opportunity for an accomplished Clinical Data Manager to join a leading laboratory changing clinical practice!Our client is a key player within medical devices sector, focused on delivering accurate non-invasive, point of care tests to patients. Their patented technology is used to measure...

  • Customer Partner

    1 month ago

    Cambridge, United Kingdom ZEISS Group Full time

    Call handling and customer request management and ownership - Provisional scheduling - Team co-ordination, development, and support. - Demand and resource management and planning - Complaints handling and management - Live enquiry management - Data processing and lead capture vis CRM - Technical support and resolution - Ticket creation and triaging technical...

  • Customer Partner

    1 month ago

    Cambridge, United Kingdom ZEISS Group Full time

    Call handling and customer request management and ownership - Provisional scheduling - Team co-ordination, development, and support. - Demand and resource management and planning - Complaints handling and management - Live enquiry management - Data processing and lead capture vis CRM - Technical support and resolution - Ticket creation and triaging technical...

  • Customer Solutions Project Manager, Cambridge Plus

    1 day ago

    Cambridge, United Kingdom McCarthy Recruitment Ltd Full time

    Award winning, growth business and part of a multimillion turnover group Innovative and dynamic team culture Hybrid working **Job Title: Customer Solutions Project Manager ** **Location: Cambridge/Hybrid plus frequent UK travel** **Salary: Up to £70000 per annum plus bonus plus car allowance** **Role: Permanent - Full time** **Overview** We are recruiting...

  • Customer Support Manager

    3 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Frontier Developments plc Full time

    WHAT'S THE ROLE? We are seeking an experienced Customer Support Manager to lead our dedicated and passionate Customer Support team. In this role, you will be instrumental in ensuring top-tier service is provided to players of our portfolio of games, as well as fostering a supportive and engaging environment for your team. You will work collaboratively with...

  • Senior Data Manager

    6 days ago

    Cambridge, United Kingdom Randstad Sourceright Full time

    Job title : Senior Data ManagernJob Type:PermanentnLocation : Cambridge/ Remote (May have to travel to the Cambridge office on occasion)nMundipharma is a global healthcare company with a presence across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas...

  • Senior Data Manager

    6 days ago

    Cambridge, United Kingdom Randstad Sourceright Full time

    Job title : Senior Data Manager Job Type: Permanent Location : Cambridge/ Remote (May have to travel to the Cambridge office on occasion) Mundipharma is a global healthcare company with a presence across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the...

  • Senior Data Scientist

    1 month ago

    Cambridge, United Kingdom Featurespace Full time

    The Opportunity As our  Senior Data Scientist , you will play a crucial role in helping us achieve our goals and deliver success on behalf of our customers by building advanced statistical models and algorithms that infer and predict individual customer behaviours in real-time, based on retail, online and ecommerce transaction data. This is an...

  • Smart Maintenance Engineer

    6 days ago

    Cambridge, United Kingdom Morrison Data Services Full time

    About The RoleThe experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.As a Smart Maintenance Engineer you will support the business by visiting various properties throughout the day and undertake work on Smart Meters on a non-technical basis in both domestic and commercial buildings. The...

  • Customer Support Manager

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Frontier Developments plc Full time

    Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of...