Therapy Services Administrator

2 days ago

Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:
An opportunity has arisen for a highly motivated individual to join Therapy Services in the post of Therapy Administrator for a permanent contract.

The department provides administrative assistance to a wide variety of Outpatient Therapy departments (MSK Physiotherapy, Hand Therapy, Pelvic Health, Podiatry, Dietetics, Vascular and Amputees, Neurosciences, Respiratory). The successful applicant will be trained and provide cross cover. The role varies from front line reception service to providing back-office support to the department. This post will involve the successful applicant working with qualified AHP professionals.

We are seeking to appoint a dynamic individual to work within our very fast paced service. Applicants should be able to demonstrate evidence of their organisational skills, be a committed team player with the ability to prioritise their own workload and work well under pressure. Excellent interpersonal and communication skills are essential with the role requiring high levels of face-to-face and telephone communication.

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Education & professional Qualifications**:
**Essential criteria**:

- Maths and English to GCSE level or equivalent

**Desirable criteria**:

- Higher education qualification (eg NVQ)

**Experience**:
**Essential criteria**:

- Previous experience of working with the public
- Experience of administrative work
- Experience of working in a team

**Desirable criteria**:

- Previous experience working with people within healthcare or customer service role

**Skills and aptitudes**:
**Essential criteria**:

- Ability to work under pressure and prioritise between urgent and routine tasks
- Ability to work as part of a team
- Good time management skills
- Able to prioritise between urgent and routine tasks
- Able to work flexibly
- Able to demonstrate strong interpersonal skills
- Ability to work alone and use initiative
- Ability to communicate effectively and efficiently in writing
- Proficient with computers, including use of MS Word, Excel and Powerpoint
- Good organisational skills

**Desirable criteria**:

- An understanding of role of therapies and how admin can support this
- **Covid-19 Vaccination**

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**:

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