Retail Administrator

6 months ago


Darlington, United Kingdom St Teresa's Hospice Full time

St Teresa’s Hospice, Darlington is seeking an administrator to assist in maintaining systems and processes in Retail, ensuring the efficient and effective provision of supporter care and general clerical support.

**25 hours per week, St Teresa’s Hospice Band 3, full time equivalent £19,305.00 - £21,740.00 per annum (£12,870.00 - £14,493.33 pro rata)**

**Hours are: Monday to Friday 9:30-2:30 (flexible)**

Employer: St Teresa’s Hospice (independent registered charity)

We are a forward thinking, inclusive registered charity with inpatient unit, wellbeing hub and community services, providing care and support to palliative patients and their families in their own homes and at St Teresa’s Hospice.

**Main duties of the job**
- To maintain efficient administrative for retail team
- Diary management, room booking, general typing, photocopying, archiving, shredding confidential paperwork, data inputting etc.
- Meeting prep, minute taking and minute distribution for shop managers’ team meetings
- Phone enquiries & bookings from the general public
- To liaise with shops, Facilities Manager, HR Office and Finance Office
- Provide and circulate reports regarding performance and supporter satisfaction.
- To coordinate HR administration between Retail team and HR office, ensuring systems are up to date and accurate.
- Responsible for preparing and collating information re tills/weekly returns
- Processing purchase orders, invoicing, and payment documentation
- To record, implement and update Standard Operating Procedures (SOPS) for the retail team.
- Have Level 2 or higher standard of literacy and numeracy (equivalent to GCSE Grade C/4 or higher - qualification not required)
- Have experience of diary management using Microsoft Outlook or similar software
- Have experience of working in an office/admin support environment
- Have experience of using and devising filing and record keeping systems, in both paper and electronic format
- Have experience of working in a customer service environment

**About us**

Join an organisation where we all work together for a shared charitable goal, with a community feel and an inclusive culture.

**Benefits of working for St T's include**:

- Training and development opportunities
- Generous company annual leave, sick pay, and maternity/paternity/adoption pay entitlements
- Opportunities to attend and participate in fun and exciting fundraising and awareness events
- Annual staff workshop and workforce events, including long service awards
- Employee Assistance Programme including free counselling/CBT
- Discounted complementary therapies including acupuncture & massage

**Full job description and person specification is attached.**

**To apply**:
If you would like to discuss the role, please contact the HR on 01325 254321.

St Teresa’s Hospice complies with GDPR during the recruitment and selection process. For information on how we process your data, please see the NHS Jobs Privacy Notice and St Teresa’s Hospice Privacy Notice - recruitment, which are available on our website.

**Job Types**: Part-time, Permanent

**Salary**: £12,870.00-£14,493.33 per year

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Darlington, DL1 1XY: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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