Hotel Receptionist

'''Duties'''
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Provide information about hotel facilities, services, and local attractions
- Handle guest check-ins and check-outs efficiently and accurately
- Answer phone calls and respond to guest inquiries in a timely manner
- Assist guests with special requests or needs during their stay
- Process payments and maintain accurate records of transactions
- Maintain a clean and organized front desk area

'''Requirements'''
- Excellent phone etiquette and customer service skills - Rezlynx experience preferred
- Bilingual or multilingual proficiency is a plus
- Previous experience in the hospitality industry preferred
- Strong communication and interpersonal skills
- Ability to handle difficult situations with patience and professionalism
- Proficient in using computer systems for reservations, check-ins, and other front desk operations
- Ability to work flexible hours, including evenings, weekends, and holidays

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Job Types**: Full-time, Zero hours contract

**Salary**: £11.00 per hour

**Benefits**:

- Discounted or free food
- Free parking
- On-site parking

Supplemental pay types:

- Tips

Ability to Commute:

- Nr. Pitlochry, PH16 5PW (required)

Ability to Relocate:

- Nr. Pitlochry, PH16 5PW: Relocate before starting work (required)

Work Location: In person