Customer Services Supervisor

3 weeks ago


Southampton, United Kingdom University of Southampton Full time

**2111222KX**

We have an exciting opportunity to join the team at the University of Southampton Health Services Library as a Customer Services Supervisor. This library is based at Southampton General Hospital.

The library uses multiple IT systems to deliver quality customer service. Therefore, you will have recent experience of using standard Microsoft software with the ability to use a range of IT systems and communication platforms. You will also form part of the University Library Enquiries team where you will answer customer queries in person, over the phone and in an online environment.

The following shift pattern is available:
Friday - Sunday 7:45 - 14:15

This post is offered on a part time 19.5 hours per week, permanent contract.

**Application Procedure**Further details**:

- Job Description and Person Specification

We believe equality, diversity and inclusion are fundamental to making the University of Southampton a welcoming, vibrant and successful organisation. Having a diverse workforce, inclusive of people of all ages and beliefs, from different racial, educational and social backgrounds opens up a wealth of possibilities, makes us more creative and accelerates our impact on society. We welcome applicants that value the diversity of our community and are willing to play their part in supporting the mission of inclusivity.



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