Customer Service Supervisor
2 weeks ago
Customer Service Administrator
Sywell (Office-based)
Permanent
Full-time, Monday to Friday (37.Impact Recruitment are looking for an experienced Customer Service Administrator for our client based in Sywell. This is a key role within the business, providing customer service and sales office support to clients. Responsibilities will include ensuring optimal service delivery, offering flexible and tailored solutions to clients, and offering ideas for process improvements throughout the business.
If you feel you have the relevant skills and experience for this role, we strongly encourage you to apply today.
Key duties and responsibilities of the Customer Service Administrator:
* Process customer orders, requests, and queries via telephone and email.
* Contact all live sites daily to ensure operational excellence and full-service delivery.
* Maintain thorough and accurate customer service records on the internal system.
* Support the field sales team to ensure all service obligations are met.
* Provide any other administrative support as needed.
* Key experience and skills required for the Customer Service Administrator:
* Excellent customer service and administrative skills.
* Proficient using MS Office and experience using in-house systems.
Impact Recruitment Services are acting as an employment agency on behalf of our client.
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