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Senior Administrator

5 months ago

Bristol, United Kingdom Alto Handling Ltd - Bristol Full time

**Hire and Sales Coordinator**

**Reports to**:Operations Manager

**Location**: Bristol

Alto Handling is a well-established and rapidly expanding company which provides materials handling solutions to a UK wide customer base. As a leading independent Mitsubishi Forklift Truck dealer in the region, we have a commitment to providing the very best customer service available in our field.

An excellent opportunity has arisen at our Bristol depot for an experienced Hire and Sales Coordinator.

**Person Spec**:
We are looking for a customer relationship builder who is engaged and driven. Must have exemplary organisational skills along with high levels of IT proficiency. A willingness to take ownership of the day to day running of a hire and sales function combined with the capacity to engage with, and contribute to, the general running of a busy office environment.

**Responsibilities**

1. Day to day running of a busy hire desk including transport coordination and workshop/customer liaison.

2. Coordinator of all administration surrounding truck sales from the point of sales order to final delivery logistics.

3. To assist in the smooth running of a busy office environment utilising a strong organisational ethic.

**Main Tasks**
- Plan and coordinate the hire desk which includes handling enquiries, truck allocation, hire fleet management and customer liaison administration.
- Hire fulfilment utilising internal and external transport and associated logistics.
- Reporting on hire fleet utilisation and status through KPI’s.
- Liaise with sales team to administer truck orders from inception to completion.
- Liaising with finance providers.
- Act as main liaison between operations and sales team
- Support accounts and service function as and when required.

**Requirements**:
**Essential**:

- 5 years administration experience
- Exceptional organisational skills
- Strong IT knowledge including word and excel.
- Proficient communication skills both written and oral.
- Effective team player who can manage a varied and busy workload.
- Good understanding of customer service expectations and excellent telephone manner
- Able to deal with reactive work.
- To have commercial awareness

**Desirable**:

- Previous knowledge of a hire function

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person