Customer Service Associate
2 weeks ago
Do you want to be part of a Customer Service team?
There will be the opportunity to learn and develop in different areas to provide cover and support for other roles within the Customer Service Team when required.
Our client is a leading supplier of single-use medical and surgical products with a reputation for delivering high quality products and excellence in customer service, helping healthcare professionals offer best practice solutions to their patients.
Key requirements:
- Worked in a similar environment
- Good IT skills
- Excellent Inter
- personal and communication skills (including verbal, listening and written)
- Work well as part of a team as well as on your own
Daily Responsibility:
- Ensure customer orders are processed accurately and in a timely manner
- Answer all customer calls taking full ownership
- Provide requested information to other departments
- Deal with Customer complaints
- Deal with order queries, pricing queries and invoice queries
- Liaise with the team to discuss department priorities and workload and support each other to provide the best possible service to the business
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