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Customer Assistant

4 months ago


Southampton, United Kingdom ALPHA MARKETING GROUP LTD Full time

**Responsibilities**:

- Assist customers with inquiries, purchases, and product information
- Provide support in resolving customer complaints or issues
- Maintain a tidy and welcoming store environment
- Process transactions accurately using the till system
- Upsell products to customers to enhance their shopping experience
- Handle telephone inquiries and provide assistance as needed

**Skills**:

- Strong time management skills to handle multiple tasks efficiently
- Multilingual abilities are advantageous to cater to a diverse customer base
- Organisational skills to maintain a well-structured work environment
- Bilingual proficiency in English and another language is desirable
- Ability to sell products effectively and meet sales targets
- Excellent verbal and written communication skills in English
- Proficiency in basic maths for handling transactions accurately
- Phone etiquette skills for professional customer interactions

Pay: From £24,293.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Southampton, SO14 3JZ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 09/06/2024