Customer Assistant

4 months ago


Southampton, United Kingdom Relay Group Limited Full time

We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met.

**Duties**:

- Assist customers with inquiries, product recommendations, and purchases
- Provide exceptional customer service and ensure customer satisfaction
- Maintain a clean and organized store environment
- Process transactions accurately and efficiently
- Upsell products and services to maximize sales opportunities
- Handle customer complaints or concerns in a professional manner

**Experience**:

- Previous experience in a customer service role preferred
- Strong organizational skills to manage multiple tasks and priorities
- Fluent in English, both written and verbal communication skills
- Ability to effectively communicate with customers from diverse backgrounds
- Basic math skills for processing transactions and handling cash

**Job Types**: Full-time, Permanent

**Salary**: From £23,999.27 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Southampton (preferred)

Work Location: In person


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