Customer Assistant

3 weeks ago


Southampton, United Kingdom Adecco Full time

Customer Assistant - Southampton, Bournemouth & Salisbury etc

Must be able to work a minimum of 3 shifts a week (24 hours or more)

Must be able to work Fridays, Saturdays & Sundays

Adecco UK are currently seeking committed and Safety conscious staff to work at (station) as a Customer Assistant.

Our Customer Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times.

They will Pro-actively seek to help customers through clear communication to pass through the station whilst effectively managing the Automatic Gates.

You will often be the first person and the last person our customers meet on their journey, therefore your role as gate line assistant is vital in upholding the safety and service to all SWR customers. You may be required at times to undertake roles such as bus replacement, crown control and ticket checking. You will be at your nearest station however there will be times you will be required to travel at other stations, a duty pass will be provided to you to enable free travel whilst on duty.

This role requires working as early as 7am or as late as 11pm depending on the shift

Responsibilities

. Effectively operate the gates ensuring the safety of all who pass through them.

. Delivering excellent customer service by responding to customer enquiries as quickly and efficiently as possible.

. Report any incidents and undertake measures to ensure the safety of the station.

. Undertake ticket checks and pass any irregularities to Revenue Protection.

. Wear uniform and I.D badge when working on shift and travelling to and from that shift

Experience

We are looking for people who have a strong background in Customer Service. They need to be an effective communicator as this is a customer facing role and some of the situations you are dealing with

May be difficult ones therefore, excellent listening skills are required. Good written communication skills are required to aid you in producing reports. Training will be given in all aspects of the role.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)


  • Customer Assistant

    3 months ago


    Southampton, United Kingdom Relay Group Limited Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistant. In this role, you will be the first point of contact for our customers, providing excellent service and ensuring their needs are met. **Duties**: - Assist customers with inquiries, product recommendations, and purchases - Provide exceptional customer...

  • Customer Assistant

    4 months ago


    Southampton, United Kingdom Vanguard Ventures Full time

    Join our team as a Customer Assistant and embark on a rewarding journey of providing exceptional customer service. We are seeking a dedicated individual to warmly greet our valued customers, share product insights, and guide them through a delightful shopping experience. If you thrive in a fast-paced environment and love interacting with people, this...

  • Customer Assistant

    3 months ago


    Southampton, United Kingdom Vanguard Ventures Full time

    **Responsibilities**: - Greet customers in a friendly and professional manner. - Provide customers with accurate information about products and services. - Handle customer inquiries and complaints in a timely and professional manner. - Assist customers with product selection, demonstrating knowledge of products and services. - Process customer orders...

  • Customer Assistant

    6 days ago


    Southampton, United Kingdom BUZZ Bingo Full time

    Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Southampton Lordshill Club offering a 20 Hour contract which includes evening and weekend shifts.  The Role You’ll Play As a...

  • Customer Assistant

    3 months ago


    Southampton, United Kingdom Bagel Factory Full time

    '''Duties''' - Assist customers with taking orders/ preparing bagels in a professional and friendly manner - Provide accurate and timely information to customers regarding products, services, and promotions - Process customer orders, returns, and exchanges efficiently and accurately - Follow stringent health and safety laws, such as preparing food once...

  • Customer Assistant

    2 weeks ago


    Southampton, United Kingdom Buzz Bingo Full time

    Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Southampton Lordshill Club offering a 20 Hour contract which includes evening and weekend shifts. The Role You’ll PlayAs a...

  • Customer Assistant

    2 weeks ago


    Southampton, United Kingdom Buzz Group Limited Full time

    Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Southampton Lordshill Club offering a 20 Hour contract which includes evening and weekend shifts. The Role You'll PlayAs a Customer...

  • Customer Assistant

    4 months ago


    Southampton, United Kingdom Buzz Bingo Full time

    **Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!** *** **Join us as a Customer Assistant in our Lorshill Club offering a 20 Hour Contract which is fully flexible over 7 days.** **Join Our Team of Remarkable...

  • Customer Assistant

    3 months ago


    Southampton, United Kingdom Lidl Full time

    Customer AssistantSummary £12.40 - £13.00 per hour | 20 hour contract | Will involve AM, PM & Weekend shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other...


  • Southampton, United Kingdom Consider Posh Pro Full time

    **Job Title**: Customer Service Assistant **Location**: Southampton, HAM **Position Type**: Full-time **Key Responsibilities**: - Greet and assist customers in a friendly and professional manner, both in-person and over the phone. - Handle customer complaints and resolve issues in a timely and effective manner. - Process orders, returns, and exchanges...


  • Southampton, United Kingdom Southern Co-op Full time

    We’re looking for a Customer Service Assistant who can make a real difference in their local communityPutting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we’re known for. Our retail stores are more than somewhere to pick up the groceries — they’re the heart of the town or...

  • Customer Assistant

    3 months ago


    Southampton, United Kingdom Lidl Full time

    Summary £12.00 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. Part time contract (30 hours) - shifts start at 4:30am and will involve working 1 day at the weekend. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or...


  • Southampton, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Southampton, SO40 8DD **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Southampton, United Kingdom Consider Posh Pro Full time

    **Job Title**: Entry-Level Customer Service Assistant **Location**: Southampton, HM **Department**: Customer Service **Reports To**: Customer Service Manager **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Issue Resolution: Assist in resolving customer complaints and issues, escalating to higher-level support as necessary. -...


  • Southampton, United Kingdom Apcoa Parking Full time

    Customer Service Assistant - Southampton Airport - £11.25 per hour - 4 on, 4 off Are you customer focused? Do you enjoy being active whilst you work? If you answered yes to these questions, then this be may the role for you! An exciting opportunity has arisen for a Customer service assistant working with our team at Southampton Airport. Customer service...


  • Southampton, United Kingdom Hub Co Full time

    Job Title: Customer Service Assistant Location: Southampton, UK , Summer Internship We are currently seeking enthusiastic individuals to join our team as Customer Service Assistants. This is an excellent opportunity for someone who is looking to start a career in customer service or who is interested in gaining experience in this field. No prior...


  • Southampton, United Kingdom CONNECTED L GROUP Full time

    We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. **Responsibilities**: - Provide exceptional customer service and support to clients via various face to face channels - Analyze customer inquiries and provide accurate and timely responses - Assist customers with product...

  • Customer Assistant

    3 months ago


    Southampton, United Kingdom M&S Full time

    **Summary** Beauty Customer Assistant **All the details** The work pattern for this vacancy is: w/c 09/06/24 SUN 1100-1700 Tue 0900-1500 Wed 0900-1700 Thur 1400-2000 Fri 0900-1600 W/C/ 16/06/24 Mon 0900-1600 Tue 1400-2000 Thur 0800-1400 Fri 0900-1500 Sat 0900-1700 **Purpose** - To deliver a great shopping experience for their customers, putting...

  • Customer Assistant

    3 months ago


    Southampton, United Kingdom Lidl Full time

    Summary £12.40 - £13.00 per hour | 16-40 hour hour contract | Will involve AM, PM & Weekend shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other...

  • Customer Assistant

    3 months ago


    Southampton, United Kingdom Lidl Full time

    Summary £12.00 - £13.00 per hour | 25-30 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Part time contract - will involve weekends and both opening and closing shifts. Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative,...