Rise Admin Support

6 months ago

Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

RISE Admin Support - Full time, permanent role based at Parkside House, Coventry.

The working pattern for this post is Monday to Friday 9am to 5pm

Coventry and Warwickshire Partnership NHS Trust is looking for an enthusiastic and self-motivated person to join our RISE Children's Services Team.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

The post holder will play an important role supporting the Medical Secretaries and Admin Team. You will require excellent customer services skills as you will be taking telephone calls from Parent's/Carers. You will also provide efficient and comprehensive administrative support to Medical Secretaries, Medics and managers and will work within an integrated and skill mixed admin team across the building to support clinical service delivery.

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to
children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some
of our specialist services, we see on average around 5,000 patients every day.

We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care as well as previous reception duties would be an advantage.

Applicants will need to be computer literate in Word, Excel and electronic mail with excellent accuracy in data input. You must have the ability to multi task, manage and prioritise your own workload and be able to work on both your own initiative and as part of a team.

We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.

This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

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