Receptionist

5 months ago


Liverpool, United Kingdom Samson Security & Facilities Full time

**Responsibilities**:

- Greet and welcome visitors to the control room, ensuring a positive first impression of our company.
- Provide administrative support, including answering phones, handling inquiries, and managing visitor logs.
- Monitor security alerts and systems, and promptly escalate any issues to the appropriate personnel.
- Maintain a clean and organized reception area, ensuring a professional and welcoming atmosphere.
- Schedule appointments and maintain calendars
- Perform data entry and maintain accurate records
- Assist with organising and maintaining office supplies and inventory
- Handle incoming and outgoing mail and packages
- Perform other duties as assigned

**Experience**:

- High school diploma or equivalent required.
- Previous experience as a receptionist or in a customer service role preferred.
- Excellent communication and interpersonal skills with the ability to interact with people from diverse backgrounds.
- Strong organisational and time management skills with the ability to prioritise tasks and work independently.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to remain calm and composed under pressure, particularly in emergency situations.
- Proficient in using office equipment such as printers, copiers
- Excellent phone etiquette and communication skills

**Competitive salary and benefits package**
- Opportunity to work in a fast-paced and exciting environment
- Chance to make a real contribution to the security of our clients
- Professional development and training opportunities

**Shift Pattern**:

- 6 days on, 2 days off
- 8 hours per day

**Job Types**: Full-time, Part-time

**Salary**: £10.42-£12.00 per hour

Expected hours: 40 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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