Income Collection Officer

3 weeks ago

London, United Kingdom Eden Brown Synergy Full time

Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.
- Responsible for managing a patch of temporary accommodation accounts to ensure that all monies owed in respect of rent and service charges are collected as efficiently as possible.
- To make contact with clients, including appointments at the pre-notice and pre-legal stages where there are outstanding arrears.
- To work on the front-of-house counter for Temporary Accommodation income collection queries at the Hackney Service Centre.
- To refer vulnerable clients to support services
- To identify accounts requiring possession action.
- Responsible for the service of notice-seeking possession.
- To make representations to the Legal Services on cases requiring possession hearings and request warrants as approved by the authorised persons.
- To represent Hackney Council at possession hearings as required.
- Coordinate and attend evictions as required.
- To provide excellent customer service to customers contacting us in person, on the

phone or in writing to maximise income.
- To visit customers in their homes to discuss their accounts and provide appropriate

advice and support.
- To provide customers with basic financial capability advice and signpost to other

agencies as required.
- To work in partnership with other departments and agencies (DWP, JCP, Citizens

Advice etc.) to help customers sustain their tenancy.
- To work closely with the Hostel Managers, Placement Officers, Homelessness Prevention officers, the Lettings team and other colleagues in the housing department to provide joined-up services to customers.
- Maintain accurate records in line with GDPR.
- To maintain a good understanding of welfare benefits and any changes which may

affect customers' ability to pay.
- To maintain a good understanding of housing legislation in relation to the collection

of income.
- To provide cover for other Income Collection Officers during periods of absence.
- Carry out any other duties that are within the scope and grading of the post which

could also be requested by the line manager or Head of Service.

Eden Brown Synergy is an equal opportunities employer.

  • Income Collection Officer

    3 weeks ago

    London, United Kingdom TRI Consulting Ltd Full time

    A housing association is currently looking for an Income Collection Officer for about three months on a temporary basis Key responsibilities are as follows Income collection role to bring down rent arrears. Contacting residents Responsible for taking payments Be responsible for following the whole legal process for rent arrears. PAYE rate £17.59 &...

  • Income Collection Officer

    3 weeks ago

    London, United Kingdom TRI Consulting Ltd Full time

    A housing association is currently looking for an Income Collection Officer for about three months on a temporary basisKey responsibilities are as followsIncome collection role to bring down rent arrears.Contacting residentsResponsible for taking paymentsBe responsible for following the whole legal process for rent arrears.PAYE rate £17.59 & Umbrella...

  • Income Collection Officer

    2 weeks ago

    London, United Kingdom TRI Consulting Ltd Full time

    A housing association is currently looking for an Income Collection Officer for about three months on a temporary basis Key responsibilities are as follows Income collection role to bring down rent arrears. Contacting residents Responsible for taking payments Be responsible for following the whole legal process for rent arrears. PAYE rate £17.59 &...

  • Income Collections Officer

    3 weeks ago

    London, United Kingdom Eden Brown Full time

    Nottinghill Genesis are looking for 2 Income collections Officers for a 3 month period with the potential to go perm depending on business need and good performance. Ideally would like someone to start as soon as possible. Will require two temps who will be covering patches across Southwark, Lambeth and Lewisham. We would be keen for at least one of the...

  • Income Collections Officer

    4 weeks ago

    London, United Kingdom Bridge of Hope Full time

    Nottinghill Genesis are looking for 2 Income collections Officers for a 3 month period with the potential to go perm depending on business need and good performance. Ideally would like someone to start as soon as possible. Will require two temps who will be covering patches across Southwark, Lambeth and Lewisham. We would be keen for at least one of the...

  • Senior Income Collections Officer

    4 weeks ago

    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Experienced Senior Income Officer needed Senior Income Collection Officer - rents Main office Holborn with extensive travel required to other sites and offices as required This role will involve undertaking a range of income collection duties relating to rent and service charge income for affordable rent, private rent and social housing residents; to provide...

  • Income Collections Officer

    3 weeks ago

    City of London, United Kingdom Eden Brown Full time

    Nottinghill Genesis are looking for 2 Income collections Officers for a 3 month period with the potential to go perm depending on business need and good performance. Ideally would like someone to start as soon as possible. Will require two temps who will be covering patches across Southwark, Lambeth and Lewisham. We would be keen for at least one of the...

  • Income Collections Officer

    3 weeks ago

    City of London, United Kingdom Eden Brown Full time

    Nottinghill Genesis are looking for 2 Income collections Officers for a 3 month period with the potential to go perm depending on business need and good performance. Ideally would like someone to start as soon as possible. Will require two temps who will be covering patches across Southwark, Lambeth and Lewisham. We would be keen for at least one of the...

  • Income Collection Officer

    3 weeks ago

    London, United Kingdom TRI Consulting Ltd Full time

    A housing association is currently looking for an Income Collection Officer for about three months on a temporary basis Key responsibilities are as follows Income collection role to bring down rent arrears. Contacting residents Responsible for taking payments Be responsible for following the whole legal process for rent arrears. PAYE rate £17.59 &...

  • Income Collection Officer

    1 week ago

    London, Greater London, United Kingdom Butler Rose Full time

    Butler Rose is working with one of the largest housing associations in London and the south-east in their search for Income Collection Officer to join their friendly Finance team. This is a contract role up until 21st July 2024 in London, four days in office and will pay £17.59 an hour to the successful candidate.Responsibilities: Collect rent and manage...

  • Income Collection Officer

    3 weeks ago

    London, Greater London, United Kingdom Butler Rose Full time

    Butler Rose is working with one of the largest housing associations in London and the south-east in their search for Income Collection Officer to join their friendly Finance team. This is a contract role up until 21st July 2024 in London and will pay £17.59 an hour to the successful candidate.Responsibilities: Collect rent and manage rent accounts, taking...

  • Income Collections Officer

    3 weeks ago

    London, United Kingdom Eden Brown Full time

    Nottinghill Genesis are looking for 2 Income collections Officers for a 3 month period with the potential to go perm depending on business need and good performance. Ideally would like someone to start as soon as possible. Will require two temps who will be covering patches across Southwark, Lambeth and Lewisham. We would be keen for at least one of the...

  • Income Collection Officer

    4 weeks ago

    London, United Kingdom Butler Rose Full time

    **Responsibilities**: - Collect rent and manage rent accounts, taking appropriate action to recover debt, including pursuing legal action for possession where appropriate. - Calculate housing benefit entitlement for new residents and ensure residents with problems paying their rent because of benefit issues are referred to the Welfare Benefit Adviser. -...

  • Income Collection Officer

    4 weeks ago

    London, United Kingdom Cleantech People Full time

    **What's involved with this role**: **Hackney RQ1229112** As an Income Collection Officer, you will be responsible for managing the collection of service charges and other rental income, ensuring accuracy, timeliness, and compliance with relevant regulations. **Key Responsibilities**: - Calculate and issue service charge invoices to tenants in accordance...

  • Income Collection

    3 weeks ago

    London, United Kingdom Tower Hamlets Partnership Full time

    Business Rate Recovery & Council Tax Recovery Do you have what it takes to help the Council maximise its income to provide vital services to its residents and businesses? This is an exciting and challenging opportunity within the Revenue Services Department (IncomeCollection & Enforcement Team) dealing with the recovery and enforcement of Council Tax...

  • Income Recovery Officer

    4 weeks ago

    London, United Kingdom Akton Recruitment Full time

    Income Recovery Officer Akton Recruitment has an opening for a Income Recovery Officer in Redbridge The collection of a range of sundry debts owed to the Consumer Protection and licensing team at Redbridge Council - Submission of unpaid Civil Penalty Notices (small claims) on Government debtor system. - Production of new invoices, adjustments and...

  • Housing Income Officer

    1 week ago

    London, United Kingdom BDS Northern Full time

    BDS are currently recruiting for a Housing Income Officer to work with a local authority working from the office in SE1. You will be the first point of contact in respect to all service charge billing and collection queries. You will achieve this by negotiating payment plans and deciding on which cases to instruct legal to sue, the post holder is directly...

  • Finance Officer

    4 weeks ago

    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Finance Officer - Income | Permanent, 35 hrs pw, Hybrid working 2 days in office | ASAP Start | Westminster Finance Officer - Income **Salary**: £28,000 Westminster ASAP, Subject to notice period start Permanent, 35 hrs per week Hybrid working - Wed, Thurs in office for payment runs Job Purpose The Finance Officer will be a key member of the Finance...

  • Income Officer

    1 week ago

    London, United Kingdom Colbern Limited Full time

    909816-7239-23130 NCD Income Officer (Housing Benefits and Planning) Southwark Contract £14.50 per hour Our client is looking for an experienced Income Officer (Housing Benefits and Planning) 1. Be the first point of contact for the Council in respect to all service charge billing and collection queries. By negotiating payment plans and deciding on which...

  • Income Officer

    1 week ago

    London, United Kingdom Akton Recruitment Full time

    £17.23 Per Hour Southwark I am recruiting for a local authority who is looking for a Income officer to responsible for the collection of rent and service charge income, (both former and current accounts), for the Housing Department. This will include the monitoring of accounts to prevent arrears and taking appropriate action in the event of arrears. Key...