Customer Service Representative
4 days ago
**Duties**:
- Provide accurate information about products and services
- Perform data entry tasks accurately and efficiently
- Analyse customer needs to recommend suitable products or services
- Upsell products to increase sales revenue
- Maintain a high level of phone etiquette at all times
- Handle customer inquiries and resolve issues promptly
- Assist customers with order placement, tracking, and returns
**Skills**:
- Strong communication skills, both verbal and written
- Ability to analyse customer needs effectively
- Experience in data entry and maintaining accurate records
- Upselling skills to promote additional products or services
- Excellent phone etiquette with a polite and professional manner
Join our team as a Customer Service Representative and utilise your language skills to provide outstanding service to our diverse customer base.
Pay: From £23,587.00 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
- Transport links
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Southampton: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 09/06/2024
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