Customer Service Representative

3 weeks ago

Southampton, United Kingdom Global 1st Line Full time

Join Our Team as a Customer Service Representative: Where Ambition, Drive, Teamwork, and Competition Thrive, here in Southampton

Are you a passionate, driven, and competitive individual who thrives in a team-oriented environment? We are looking for top-notch Customer Service Representatives to join our dynamic team and elevate our customer service to new heights.

**About Us**:
We believe that exceptional customer service is a result of ambition, dedication, collaboration, and healthy competition. We are committed to nurturing your talents and fostering a culture of excellence. Join us in a customer-centric world where your drive and team spirit will shine.

**What We Offer**:

- **Comprehensive Training**: We provide extensive training to ensure you excel in your role as a Customer Service Representative.
- **Competitive Compensation**: Enjoy a competitive salary and performance-based incentives.
- **Team Environment**: Thrive in a collaborative atmosphere where teamwork and healthy competition are celebrated.
- **Growth Opportunities**: Your ambition will drive your career growth with clear advancement paths.

**What You'll Do**:
As a Customer Service Representative at Global 1st Line, you will:

- Resolve customer inquiries, issues, and complaints with efficiency and professionalism.
- Collaborate with team members to achieve and exceed customer service targets.
- Continuously seek ways to improve customer interactions and processes.
- Embrace a competitive spirit to deliver top-notch service.

**Qualifications**:

- A passionate, competitive, and team-oriented mindset.
- Strong communication and problem-solving skills.
- Ability to thrive in a fast-paced environment.
- Desire to exceed customer expectations and achieve customer service goals.
- Previous customer service experience is a plus but not required.
- Proficient in data entry and computer skills for accurate record keeping.
- Upsell additional products or services to enhance customer experience.

We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth. If you are a motivated individual with excellent communication skills and a passion for providing outstanding customer service, we would love to hear from you.

**Salary**: From £25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to Commute:

- Southampton (required)

Work Location: In person

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