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Customer Service Representative

4 months ago

Southampton, United Kingdom CONNECTED AI LTD Full time

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

**Responsibilities**:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Up sell products or services to increase revenue opportunities
- Analyze customer feedback and provide suggestions for improvement
- Collaborate with other team members to ensure consistent and efficient customer service

**Requirements**:

- Excellent phone etiquette and strong communication skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills with the ability to think quickly on your feet

If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.

Pay: From £23,989.27 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Southampton: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 25/04/2024