People Operations Administrator
3 months ago
The Workforce Department at University Hospitals Coventry & Warwickshire NHS Trust is recruiting to a People Operations administrator.
To support the first line response People Operations helpdesk to answer staff and manager enquires as central point of access.
Please be advised there is a proposed interview date for week commencing 19th June.
This role is based in a busy customer focused environment where administration is key to department success. It is essential that you are able to produce high standards of work with excellent attention to detail. You will also require excellent communication, minute taking and diary management skills. To achieve this you must have advanced skills in Microsoft Office Packages.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence®designated organisation - please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
1. To act as the first point of contact for dealing with enquiries including general advice, reference requests and to take action as necessary liaising with others as appropriate. This will include liaising and effectively communicating at all levels using written, oral and electronic methods.
Using tact and sensitivity to deal with difficult issues as they arise.
2. To assist with the implementation and maintenance of an efficient office management system/procedures to enable the Department to optimise their services. This will require: effective time management; arranging meetings/events; preparation of correspondence and reports; establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels are maintained, processing
orders as required.
3. To co-ordinate the establishment of job evaluation panels for agenda for change on a regular basis ensuring that all relevant paperwork is in order and communicated to all parties in a timely manner.
For further details of the job role please see attached job description.
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