Here4you Access Team Practitioner

3 weeks ago


Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

If you enjoy working in a fast paced environment and strive to offer the best possible customer service then this could be the job for you. The CYP Access team is responsible for screening all referrals to LPFTs Children and Young People's emotional wellbeing and mental health services.

We also facilitate the running of the Here4You telephone line during working hours, this line can be used for children and young people to make self-referrals, parents and carers can make self-referrals on behalf of their children and professionals can call to seek anonymous advice regarding young people they are working with.

The CYP Access Team do not offer any face to face interventions with young people or their families but provide advice, guidance and onward referral via our telephony system. The impact we can have in ensuring the right support at the right time should not be under-estimated and can contribute substantially to positive outcomes.
- Provide clinical support to the team based on knowledge and experience as and when needed.
- Supporting the induction of new staff.
- Attendance at team meetings and away days where necessary.
- Completing audits as required (for example quality audits and examining data).
- Support the implementation of service improvements & changes within the team setting.
- Act as Practice Supervisor or Assessor (registered nurse) for student nurses in the team.

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this

We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services.

This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Clinical
- Screening referrals to CYP services and liaising with peers to ensure the young person receives the right care at the right time.
- Providing cover on the Here4You line to triage calls and provide support to professionals and parents/carers.
- Completing thorough and holistic triage and risk assessments where necessary.
- Liaise with other professionals/services re. referrals and according to CYP needs.
- Recognition of own skills and professional capability to escalate cases as necessary.
- Gathering feedback from children, young people, parents/carers and other professionals to enable service growth and development.

Administration
- Proficient use of the clinical system to upload and locate demographic information as well as clinical information where appropriate.
- Ensuring accurate and appropriate information is recorded within the young person’s clinical notes.

Robust risk assessing and triage including ensuring all information is accurate, timely and relevant to CYP care.



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