Business Support Administrator

4 months ago

Leatherhead, United Kingdom Menzies LLP Full time

**Ref**

18724

**Department**

Administration

**Location**

Leatherhead

**Employment type**

Full-time

**Description**

We are looking for an **Business Support Administrator** to join our busy Leatherhead team and office. This is a multi-faceted position that would suit someone looking for a busy, interesting, and varied position.

The Business Support Administrator will cover front end reception and provide administrative support to the Audit, Accounts & Tax teams.

You can expect excellent training and support and be part of a friendly, welcoming, and collaborative team.

**Why Join Menzies?**
- We are a UK based recognised employer of choice with office locations in London, Surrey, Hampshire, Hertfordshire, and South Wales (Cardiff).
- Join our family of 600 employees. Be a **member** and not just a number
- We offer a dynamic and rewarding environment with exposure to a diverse range of clients and industry sectors.
- Our package and benefits are very competitive.
- **Work life balance is part of our organisational culture**,
- We believe in **developing our staff throughout their career.**

**Key Responsibilities**

The role is primarily to cover front end reception and provide administrative support to the Audit, Accounts and Tax teams including:
**Reception and Office Administrative Support**:

- Greeting clients and visitors to the office warmly and professionally and offering them help immediately.
- Signing in visitors and supplying them visitor's badges and monitoring visitor logbook
- Taking and directing calls or referring inquiries
- Completing administrative tasks like filing and delivering and accepting mail, assisting with daily banking, and logging of cheques
- Keeping meeting rooms tidy and supplied with basic office stationery like pens and note pads stocked.
- Setting up meeting facilities for example video conference
- Arranging catering for meetings and daily office use
- General site property management, liaising with external contractor, including cleaners, managing property agents and equipment maintenance.
- Car park management/booking of car parking spaces.
- Maintaining the archive storage records to include ordering records back when required and returning/sending new records back to storage, together with dealing with selecting records for destruction when statutory time limits met.
- Working with our various teams and assisting with events e.g., breakfast seminars
- Processing anti-money laundering and client engagement/disengagement tasks
- Monthly billing procedures including drafting bills.
- Supporting the bank audit letter process
- Assisting with the preparation of proposals
- Maintaining the CCH database to include updating record changes, setting up new records, running reports as required and general maintenance to ensure records are maintained up to date and in line with firm polices.
- Other ad hoc duties as required.

**The Person**
- Strong administration skills
- Effective time management
- Friendly and engaging
- Strong IT skills including MS Office
- Telephone Skills
- Video conferencing skills
- Verbal Communication
- Excellent time management skills
- Client/Customer Focus
- Organisational
- Handles Pressure
- Reliable and flexible

**Required competencies**:

- **Developing Relationships**: Projects confidence and competence to all stakeholders & suppliers both in person, and on the telephone.
- **Delivering Quality Results**: Produces accurate work in a timely manner.
- **Personal Effectiveness**: Organises self effectively to meet deadlines and provides regular updates and reports. Proactive and solution oriented.

**Key benefits** we offer, but not limited to:

- **33 days annual leave** entitlement a year inc. bank holidays (31.5 days for trainees)
- **Annual buy and sell leave scheme.**:

- **Private Medical Cover** available to all employees (trainees can opt in for a salary sacrifice)
- **Private Pension Matching Scheme**: if employee contributes 2.5-5%, we match it and add another 3% on top
- **Employee Referral Bonus** up to £10,000 for a successful placement
- Reimbursement of one **professional subscription** each year
- **Dress for your day** policy - you decide, not us
- **Life Assurance** 4x your salary
- **Group Income Protection **- 75% of salary if long term sickness exceeds 6 months.
- **Agile Working** is embedded in our culture: we understand that everyone works in different ways and need flexibility within their working day.
- **Learning and Development** opportunities and **Study Support** throughout your Menzies career
- **Career Coaching programme** for Managers and above
- **Better Place to Work** Initiative: proactive benchmarking of the best DEI and wellbeing programmes to offer our employees and improve our employee experience.
- **CSR Programme**: each office will be involved in various charity and sporting activities to help raise funds and give back to the local community.
- **Employee Assistance Programme** - our EAP

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